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Waterfront Laser & Wellness
- Spas
- Portland, OR
About this business
Location details
0315 SW Montgomery St #390, Ste 390, Portland, OR, 97201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Amazing, Relaxing Spa atmosphere! – I would like to say "Thank You" to Portland Spa and Boutique for my amazing and relaxing spa treaments I received. I was treated like a princess and really enjoyed my facial and pedicure. The staff are comforting, professional and really take to your needs. I highly recommend Portland Spa and Boutique.
Best Manicure and Pedicure – This past weekend I received a PS Pedicure and manicure, it was one of the most relaxing spa experiences I have had. The moment I walked in I was happily taken care of by the staff, they went above and beyond anywhere I have been. My manicure and pedicure were great, the foot and lower calf massage felt amazing, and my feet are so soft, on top of all that my nails look great! Highly recommend the spa, cool location, easy parking.
Business response:
THANK YOU, THANK YOU and THANK YOU!!! It's customers like you that keep us motivated and happy to come to work each day. We appreciate your kind words.
bad pedicure! – I have been coming here since they first opened and have always had a great experience up until about six months ago. I don't know what is going on there but they can't seem to keep nail people. It also appears to me that they changed their products and my polish never seems to last as long as it used to. I live in the area so this has always been easy for me for me but the service seems to have gone down hill and I don't think I'll be going back anymore.
Business response:
Hello reviewer. We apologize for your experience here at our spa. We have a full staff and we have no problem keeping people as we just had 5 people celebrate their 1 year of service. So, no worries on having people here for you when you want a service. In fact, we have just hired additional staff because we are so busy. Our products have not changed, we still use OPI Polish and Get Fresh for our service products. PLEASE come back and give us another chance and we will show you why were awarded BEST Pedicure & Manicure by Ci... read more
Best massage in town – I recently received a massage at the portland spa and boutique and will definitely be returning. I really felt comfortable in the spa and my therapist really seemed to care about me and achieving the results i was looking for. really nice staff and a great location.
Business response:
Our massage therapists work hard to give the best massage targeting the areas you need focused on. It's wonderful to hear that you had great results, but even better that we get to see you again! Thank you!
Massage Made Up for Past Experience – I wrote a review about my experience with their pedicures, to which the owner promptly responded and extended an offer to refund my money to try another service. I finally took them up on it, and I must I say, they went above and beyond to accommodate me and make me happy. Not only did they credit my gift card, but they made a special effort to call in someone not scheduled to work so my friend and I could have massages at the same time. My massage with Katie was excellent! My friend als... read more
Business response:
It is a very depressing day for an owner and team when receiving feedback like this. The reason I say this is because the whole point of being in this industry is to nurture and care for others, so when a person has an experience such as this, it is very sad for us. Please call us so we can refund your money, including the tip, as tips are meant to be given as an additional gesture of thanks for a job well done. You did not receive the service you desired. In addition, we would like to offer you a new pedicure so that we can... read more
AMAZING CUSTOMER SERVICE!! – I LOVE THIS SPA! THIS WAS MY THIRD TIME HAVING A TREATMENT AND ONCE AGAIN WAS AMAZED AT THE PROFESSIONALISM AND FRIENDLY STAFF THEY HAVE. YESTERDAY I HAD THE BODY SCULPTING TREATMENT AND AM EXCITED ABOUT THE RESULTS I HAVE ALREADY SEEN. I HAVE BEEN TRYING EXTREMELY HARD THESE LAST FOUR MONTHS TO GET INTO GOOD FIT SHAPE AND THIS BODY SCULPTING IS GIVING ME THE EXTRA HELP THAT I NEED TO MAKE MY HIPS LOOK LIKE NEVER BEFORE. THE ENVIRONMENT AT THIS SPA IS SO NICE AND RELAXING. I ALSO MET THE OWNER WH... read more
Business response:
Body Sculpting is amazing! We are thrilled that you are happy with your treatment results. Having treatments in an environment that is safe and relaxing makes the experience that much more enjoyable. Thank you for the nice compliment! My team and I are motivated by our nurturing hearts and it's wonderful when clients recognize our sincerity. Thank you for being our customer!
Great Staff, Realxing Environment, Innovative – This is the best Spa I have ever been to. It is relaxing, very CLEAN and the staff is friendly and professional. I am getting the 'Accent' treatment here and appreciate that this spa and its owner are on the cutting edge of treatments. The treatment is working and I have had three kids in the last 5 years, so definitely need it! They are very into training their staff and ensuring that they are learning the latest techniques. I have also had pre-natal massages here and apprecia... read more
Business response:
Thank you so much!! We love getting reviews that have so many kudos for many services and more, as this tells us we are on track with the way we take care of guests. THANK YOU!!! THANK YOU!!!!
Best Day Spa – I recently had a skin rejuvenation treatment for broken capillaries and sun damage. The treatment was completly explained to me in a friendly yet professional manner. The treatment lasted approximetly an hour and was just as explained beforehand. The results after just one treatment are amazing, my face feels much smoother already. The treatment will require a once a month visit for three months. My thanks to the wonderful staff at Portland Spa and Boutique for making this awkward treatment fun, I look forward... read more
Business response:
Yeah! Thank you for the feedback! This incredible technology is a new addition to our services and our results have been amazing! Now, make sure you come finish your existing appointments even though you are happy, as we can truly make your rejuvenated skin look glowing and revitalized! Many are so happy after one of the three treatments they happily skip away and forget to finish the rest of the package they paid for! WE LOVE MAKING YOU HAPPY!
Great Service and Atmosphere - Incredible Massages – I have never received personalized, detailed attention like I have at this top-notch spa. Not only is their service above and beyond what I expected (free valet parking, clean and gorgeous spa, warm, friendly staff), but BOTH massages I had here completely rejuvenated my mind, body, and spirit in completely different ways. The person who booked the massage was very attentive to what I needed and suggested different therapists for each situation. Aside from the great atmosp... read more
Business response:
Wow! This is the reason why we come to work each day! We thrive on giving the best service and to make sure our guests leave feeling healed and revitalized! Sarah and Kathy both take great pride in their technique and dedication to creating desired results. Their consistency is amazing and this is what we all want when it comes to receiving massages. We want to know that we can count on it being incredible every time we visit. Thank you so much for your comments.
Frequently asked questions about Waterfront Laser & Wellness
How is Waterfront Laser & Wellness rated?
Waterfront Laser & Wellness has a 4.6 star rating with 176 reviews.
When is Waterfront Laser & Wellness open?
Waterfront Laser & Wellness is open now. It will close at 7:00 p.m.
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