This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Welcome to Radley Chevrolet! Located in Fredericksburg, VA, Radley Chevrolet is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Radley Chevrolet a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chevrolet, you've come to the right place. Call 888-420-9416 for your No-Obligation Internet Price Quote from our In... read more
3670 Jefferson Davis Hwy, Fredericksburg, VA, 22408, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Business response:
Margaret, I am glad that your conversation with Paul was able to help resolve the situation. I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance. Best, Jonathan Pittman - General Manager
Business response:
Crystal, thank you for sharing this great feedback with us. We feel our service department is what makes Radley Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Jonathan Pittman - General Manager
Business response:
Kurt, I am currently out of town on business travel and will research your concerns Friday when I return and contact you. Thank you for your time, Jonathan Pittman, General Manager
Business response:
David - Congrats on your 2015 Chevy Cruze and thanks for this great review! We can't tell you enough how much we appreciate Jeremy and the team. We work hard to make sure our guests have a wonderful experience. We look forward to seeing you at our dealership in the future. Best, Jonathan Pittman - General Manager
Business response:
Thank you for taking the time to write about your experience with us, Joe! At Radley Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Doug able to exceed your expectations; his customer care really is top of the line! Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best, Jonathan Pittman - General Manager
Business response:
Derrick, we hope we were able to resolve your situation to your satisfaction, and please let us know if there is anything more we can do to be of service.
Business response:
Rebecca, thank you for bringing your situation to our attention. We take customer service very seriously, and appreciate your feedback. It is with regret we state the sale of the truck was an “As Is” sale, and as was agreed upon by both parties, are not able to address any of the maintenance or repair issues after the sale. We’re sorry for any confusion that may have occurred in this situation. If you would like to speak with us further regarding this situation, we would be happy to discuss this in more detail. Sincerely, Jo... read more
Business response:
Thank you so much Roger for the kind words on behalf of Brian, Jason, Rick and our entire service staff! They are excellent examples of our belief in customer service, and it is a pleasure to have them on our Radley Chevrolet team. We also thank you for coming in to see us, and are glad to have had the chance to take care of you. If you need anything else, we hope you won't hesitate to stop by!
Business response:
Tom, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jonathan Pittman - Dealer Operator - jonathanpittman@radleyauto.com – (540) 376-3678
Warehouse Radley Chevrolet has a 4.5 star rating with 2,854 reviews.
Warehouse Radley Chevrolet is open now. It will close at 9:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com