Walmart Auto Care Centers

shaina culpepper 

on Google

3 months ago

I went in to get my front passenger tire changed. They told me they were unable to get the “caps” off and in order to get them off they would have to break them and i could purchase new ones. He called them caps because he assumed i wouldnt understand what he was talking about, they are called lug nuts. It isnt true that he had to break the lug nuts in order to get the tire off because i had recently gone to a different tire place to get that same tire replaced and they were able to get it off. He also told me that the front... read more

Ben Diesel 

on Google

4 months ago

Ordered tires for my Tesla through Walmart and because they offer a discounted install price, choice was simple. As soon as I pulled up.. the manager asked if I had the jack pads for the Tesla and he seemed disappointed that I did. I was also returning tires and said I had to bring them In myself! He had an attitude from the jump. After an hour and half I asked how much longer and he had an attitude that he had to work hard to get the tires on. I get we all have bad days, but don’t take it out on the customer. I was 2 minute... read more

Kat Gonz 

on Google

4 months ago

I wish I can give a negative star review. We went to their auto center to get my tires installed. Service manager, started talking to us with an attitude. No greetings, not even a smile. I know your job isnt easy. I understand that sometimes its hard to install some tires depending on what they are, but really, I would rather take an answer saying “ sorry we cant do this because these type of tires are hard to install” instead of giving us an attitude every time we asked you a question and giving us an attitude just because ... read more

Trisha Blakeman 

on Google

6 months ago

If I could give this place zero stars I would! By far worst experience I've had ever. First brought in my Tahoe and checked in with the guy outside, after already making an appointment, and then sat waiting for well over an hour. After following up with the guy at the desk, they acted like they knew nothing about me. Then, when they finally brought my truck into the bay, they changed the wrong tires! After swapping them out finally I went on my way home, mad I spent that much money on horrible service. I get home and notice ... read more

Sandersons Creations JOATMON 

on Google

6 months ago

Took my full size truck in to have tires put on. They said an hour. 30 minutes into it, a guy walks in and tells me one of my lug nuts is stripped. !!!!!! He just stands there and looks at me like I wasted his time by bringing it in like that!!!! I'd give negative stars if possible. I even had to ask them to replace the lug they stripped!!! took 2 hours !!!! and no discount. Never going there again. lazy workers and management