Wallace Barber - State Farm Insurance Agent

Heather U 

on BBB

5 years ago

Do not waste your time with them. We have shingles flying off of our roof every times it’s windy, water is now pouring into my home every time it rains, and they have denied us help. We pay our insurance on time every single month, so this feels like a slap in the face when our roof is causing internal damage to my home and they keep pocketing our money and telling us our roof is fine. We now need to replace our window, vent system, the ceiling so that’s insulation, dry wall, and paint. I will never understand how they can g... read more

Johan A 

on BBB

5 years ago

It was a bad dream. Never treated like this before. They are so rude with costumers. They need to learn more math for both, self and costumers. Till now they know only their 50% 

Nadia W. 

on BBB

5 years ago

Do not go with this company...they will take your money and don't pay when you have a claim...left my family and I stuck out during a hurricane..I'm pregnant with children..they'll definitely hear from my lawyer when my state gets back up and running 

Columbus W 

on BBB

5 years ago

Canceled my policy that was auto payment for a non updated phone number. They emailed me twice which went to my spam and I didn’t know it. I called after finding it. To late. No notice no nothing. Then tried to tell me they needed to know who lived at my address and who drove. My two daughters and i. Of which im the only driver’s license holder. They ain’t on my policy for that reason. Bogus excuses. Told me they would see about reactivating my insurance that had been canceled three days ago and call me back. Still waiting 

beatrice k 

on BBB

5 years ago

I changed insurance company and state farm with drew my payment which they shouldn't have and it's been over a month and still no refund. 

Larry B. 

on BBB

5 years ago

filed a claim on my roof for storm damage may 2021. had over 50 missing shingles and several more that were loose and had one area of the roof which was leaking inside to the sheetrock roof in the kitchen causing water damage. had my contractor come out and we started the process. at first things seemed to be going along fine. my contrator assured me the roof needed to be replaced. everything turned when state farms inspector came to job. inspector agreed 100 % with my contractor then filed a total different report with thei... read more

David L 

on BBB

5 years ago

State Farm is worthless. If you have this insurance...drop them immediately before you need to file a claim. They will only pay a fraction of the repair bill, leaving you with the remainder. In my case, nearly 2000 dollars. I have been a loyal State Farm customer since 1979...and that means nothing. When I complained, and stated I was contemplating dropping my coverage with them, they said ; "that's your prerogative " These sons of bitches care only about profits, and could care less about their customers. ****State Farm! Th... read more

Dm C 

on BBB

5 years ago

I have been with State Farm for years but will be shopping for new insurance now! We had a hail storm come through on June 18th. My contractor said I had hail damage to my roof, gutters and vinyl siding. The first adjuster said I had damage to my only the gutters on the front of my house. No hail damage to my roof and NEVER even looked at my siding. Contractor came out and took pictures and submitted to my agent. They assigned a new adjuster to my case. He told me I had NO hail damage anywhere. He stated some one shot holes ... read more

Luiss T 

on BBB

5 years ago

Absolutely awful customer service. I was charged when I didn’t need to. They will issue me a refund check but it will take now longer. Nobody seems to want to help. They keep on saying that is not the correct office. They send you to another one. There is no connection between anyone. I will not recommend State Farm to anyone.