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Wallace Barber - State Farm Insurance Agent
- Insurance
- Lexington, KY
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. History Established in 2005. Wallace Barber Insurance Agency started October 2015 at the corner of New Circle Rd. and Bryan Station (across from the Kroger Shopping Center).
Location details
2240 Executive Dr #101, Suite 101, Lexington, KY, 40505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
State Farm should be ashamed of themselves!!! If I could leave -10 for stars I would! I am a single mother of six, and I have water damage from a recent storm in upstate **. I took the pictures reported it like I was suppose to, and they told me I didn’t do it soon enough, and I should’ve hired someone to have tarped my whole house???? I have black mold, broken windows and broken tiles inside my house and they said their not covering anything!!!! My parents have had them for house insurance forever and have never filed a cla... read more
State Farm refuses to respond to countless emails regarding my claim. They ignore my adjuster and my attorney as well. Worst company to ever be insured by
Business response:
Thank you for the opportunity to reply to your correspondence dated December 16, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 27, 2021, to address his concerns. We are continuing to work with the consumer to resolve this matter.
Mike Estrada's State Farm agency based out of ******** **: This State Farm agency has gone so far downhill in the past few years that it is unrecognizable from where it was years ago. Joe and Mike (Joe especially) will do everything they can to charm you and say the things you want to hear about “getting it done” yet struggle immensely to meet basic deadlines or communicate in a timely manner. Have been with them for nearly ten years but switching agents due to the complete and utter lack of accountability both by Mike and h... read more
A deer got my car a month and gage ago and I’m still waiting on them to get it fixed took it to the shop I use they took pictures and estimate and sent it to State Farm waited over three weeks no one heard a thing from them I called them and they wanted me to take picture and send them told them I couldn’t do that so two weeks ago they said someone would have to come and look at it The shop all ready has it at 12,000 damage I have to have a car for my Dr appointment so it is wired together with zip ties and the engine light ... read more
No good at all i summit a Complaint against State Farm Insurance Company around month ago your giving me a #
There is no option to give the company of incompetent people zero star. The customer service provide no customer service. There is no assistance or whatsoever. People got hired to pick up the phone and put you on hold or kick the balls around. Wasting all day talking on the phone with several people while I am in pain from a car accident. None of them even care to ask if I am okay or hurt. They don't really help. They just pick up the phone and tell you to call this number and that number. Useless people! Stupid company who ... read more
Worst customer service. I can't get anywhere with them. They promised me a refund and they ever time I speak to a representative they reassure me I will get it yet I have not! I canceled a car and they are still charging me for the car that I don't have! It's robbery!!!!
They have the worst customer service now. I got 4 different quotes from different agents ranging from double to quadruple my previous rate. They lie and bait and switch. They should be investigated for fraud at this point. Terrible company.
Good evening State Farm Team, I would like to understand why you guys are not paying the entire payoff amount when one of your insurers driving under the influence destroyed my car. Why do I have to be responsible when she is the one that caused all of this mess. I felt offended today when one of your agents asked me if I have gap insurance to cover the difference between what you are paying and what I owe. This was her fault so why do I have to pay extra for her mistake. Please help me understand. Thank you in advance.
Frequently asked questions about Wallace Barber - State Farm Insurance Agent
How is Wallace Barber - State Farm Insurance Agent rated?
Wallace Barber - State Farm Insurance Agent has a 1.7 star rating with 915 reviews.
When is Wallace Barber - State Farm Insurance Agent open?
Wallace Barber - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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