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Wallace Barber - State Farm Insurance Agent
- Insurance
- Lexington, KY
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. History Established in 2005. Wallace Barber Insurance Agency started October 2015 at the corner of New Circle Rd. and Bryan Station (across from the Kroger Shopping Center).
Location details
2240 Executive Dr #101, Suite 101, Lexington, KY, 40505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Could not get state farm to set up a tow after they said they would. The car has sat in the body shop for 3 weeks without repairs getting started because state farm claims sat on the claim without doing anything. They finally got the ball rolling a few days before the car rental expired and they blame the body shop and refuse to extend the car rental. It takes over an hour to speak to someone in claims and everyone I've spoke with has lied about getting me answers and lied about their names. What a joke state farm is.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 1, 2022. While we cannot share specific details in this public response, our Claims Department will contact the complainant to address concerns. We have reached a satisfactory resolution of this matter with the consumer.
I was informed in January 2021, that my life insurance policy would increase, and if I did not renew my policy, it would be cancelled in October 2021. I spoke with a State Farm agent and stated I could not afford nor want the policy; the money was deducted without my authorization or knowledge. I contacted State Farm and was informed that I will not be reimbursed.
My 90 year old mother had significant storm damage on December 15th 2021 to the roof of her house, shingles were ripped off and missing, she filed a claim with Matt Yoast of St. Farm insurance and we were told to get estimates, EVERY COMPANY I had out for an estimate said the shingles were all loose and no longer sealed down throughout the roof, we had water leak in from a dormer and the main roof damaging 2 differenl ceilings, we NEVER heard anything from state farm so I called them, They sent out an inspector and the inspe... read more
I have been a loyal customer of State Farm for over 10 years with the same agent. I filed my only car accident claim with them on 12/15/21. I had no worries at the time because I thought State was a great company and would treat me right. I called after hours hotline to report the accident. I had just purchased a 2019 Nissan 2 months prior. I was told I did not have collision insurance only comprehensive and could not tow my car nor could I get a rental car. They made a mistake when they wrote policy. I was stuck on the side... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated January 28, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 2, 2022 to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
My van was stolen by thieves and now by them it was before Christmas it's January 26 and still nothing their treating me like I'm the criminal what a bunch of trash my friend's house caught on fire and they screwed him also stay away from this company they will screw you over also warning
I am extremely unhappy with State farm. I am waiting over 24 hours to have a car towed.. If i was on a main road in the fridge temperature I would not be able to even tell my story. I keep getting a new company after new company.. And still no results. I am thinking about leaving the agency promptly.
I moved from N** **** to N**** ******** back in October and my bill drastically decreased in price because insurance is obviously cheaper here. in December it was transferred back to N** **** while still live in N**** ******** because of really bad information I received from them. The DMV told me that information was wrong and to transfer it back immediately before I am fined and my license and registration is suspended. to this day the greedy company has not transferred it back yet trying to get extra money out of me so I ... read more
This Company is a joke. Do not waste your money with them. They will not help you. They will only deny your claim over and over. Then say one thing and do another. This company is awful. I will NEVER recommend and every person i talk about insurance i will make sure they know how awful they are and to immediately change. This company is a BAD faith company. They are definitely not what they are. And they do not Care about you. Only your money.
Trying to return to State Farm after 5 months it gave me 50% higher rate compare to someone I personally referred to them. I complained stating: We both live next door: same address: same zip code: same car: same mileage: same age: (+ 4 years; both retired: both drive low mikes: same twin house: both divorced: one drivers tx etc etc. Now the most STUOID UNPROFESSIONAL IFIOTIC UNINTELLIGENT, ridiculous answer by a State Farm UNDER WRITER FAIL (phone I have on recird) on behalf of the legal department: ITS NIT TGE SAME AS YOU ... read more
Frequently asked questions about Wallace Barber - State Farm Insurance Agent
How is Wallace Barber - State Farm Insurance Agent rated?
Wallace Barber - State Farm Insurance Agent has a 1.7 star rating with 915 reviews.
When is Wallace Barber - State Farm Insurance Agent open?
Wallace Barber - State Farm Insurance Agent is open now. It will close at 5:30 p.m.
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