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Wallace Barber - State Farm Insurance Agent

1.7

About this business

Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. History Established in 2005. Wallace Barber Insurance Agency started October 2015 at the corner of New Circle Rd. and Bryan Station (across from the Kroger Shopping Center). 

Location details

2240 Executive Dr #101, Suite 101, Lexington, KY, 40505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
1.7915 reviews
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Erika V's profile image
Erika V 
3 years ago

Horrible reaction time to claims with outcome. Had accident with camper unit 8/29/21. Brought to dealer to be fixed. Still 12/31/21, State Farm has failed to respond to the claim report and estimate for the correction of my camper unit. Gander RV is not innocent either but they have done all they can by sending the information to State Farm NUMEROUS times (8 to be exact). Meanwhile my unit is now sitting in upstate **elements outside with legit holes in the side of it from the accident and now the insurance wants to investig... read more

Richard G's profile image
Richard G 
3 years ago

state farm insurance company they have a third-party who spies on their customers without telling the customers I found out they have a company who tracks your mileage and where you’re going and where you’ve been doing this all without your permission since when can a company spy on you so they can raise your rates I have a good driving history but they were raising my rates because they say I’m driving over my limit of miles per year and they monitored me through this third-party company who I don’t even know I never gave m... read more

Rita D's profile image
Rita D 
3 years ago

Everyone need to see these Very very very low prices!!! 

Russ R's profile image
Russ R 
3 years ago

After Our "Derecho" in 2020 (Aug), State Farm has Not been the "Good Neighbor " that they Claim. I have had to fight with them on Everything just to get them to Even send a Claims Adjuster to my Property. They used the Term "Depreciation" on almost everything that sustained damage, from my 6' privacy fence, to my Decks. Then while dealing with this, My Son, who is in his 2nd Yr of College, had to use Roadside Assist(,4 times in 2yrs), , which I've Never Used,,in almost 20yrs of having State Farm, Canceled Roadside Assist on ... read more

Paul O.'s profile image
Paul O. 
3 years ago

State Farm is the worst comp to go with! Tree went through my roof and caused severe damage causing support beams to go through my roof !! 3 different contractors gave me estimates over 30,000 they gave me 10k $1300 was for damaged computer when beam shot up 2nd floor room from first floor $2000 was my deductible that leaves $7700 their adjuster are inexperienced or just simple crooks at this time i have been paying out of pocket because its been 5 months and StateFarm cant get their things together!! My roof is 2 years old ... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 5, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Property & Casualty Claims Department 

Becky T's profile image
Becky T 
3 years ago

I purchased a new home September 30th 2021 and chose State Farm as my homeowners insurance. At the time I was very satisfied with my coverage however; on 10/19/2021 I came home to my bedroom, hall, daughters room and hall bathroom flooded. My new carpet had only been installed for 5 days. We were not even completely unpacked. I had to file a homeowners insurance claim after only 20 days in our house . All our walls and flooring had to be pulled out and dried out. My flooring was throughout the house and could not be matched ... read more

Business response:

January 17, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 07, 2022. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on January 12, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, Underwriting Department Phone: 1-800-782-8332 State Farm Lloyds 

Patrick F's profile image
Patrick F 
3 years ago

HORRIBLE COMPANY, avoid at all costs! Ryan M**** specifically should have been fired for abysmal service and false advertisement but they promoted him instead! Goes to show you that being a bad person is what pays at State Farm 

Angel R's profile image
Angel R 
3 years ago

Please don’t waste your money or time on this company they are over flooded with claims that they have a poor way of handling each claim. My claim was filed at the beginning of December, they were passing along different information each time. I felt as if I worked for them because nothing would get done unless I called to ask for updates. They kept referring me back to the app that literally didn’t have much information at at. When my claim finally processed 17 days later they decided to shortcut the estimate by adding in a... read more

Business response:

Providing Insurance and Financial Services Home Office, Bloomington, IL January 13, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *****To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 7, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 12, 2022, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution, and we w... read more

Michelle M's profile image
Michelle M 
3 years ago

State Farm destruction General customer service they have all these clauses that they don't tell you about they take your money every month will give you no assistance and your life is on hold until they decide what they want to do never would I recommend State Farm to anybody in the world they want their money every month but when you have to put a claim in forget it it'll take forever and they don't care your life is on hold they have their own codes and language just like lawyers do 

Frequently asked questions about Wallace Barber - State Farm Insurance Agent

How is Wallace Barber - State Farm Insurance Agent rated?

Wallace Barber - State Farm Insurance Agent has a 1.7 star rating with 915 reviews. 

When is Wallace Barber - State Farm Insurance Agent open?

Wallace Barber - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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