Voyager Resort Inn

Aalyiah W 

on BBB

4 years ago

very ghetto would not recommend , I am 32 weeks pregnant with a 2 year old daughter my A/C unit stopped working and I gave a written maintenance notice. After two weeks of waiting I ask if theres a date they would come because I havent heard anything and my manager says theres still no date I tell her how Im high risk for heat exhaustion being ********************************************************************************************************************************************** *********** ********** where it can get u... read more

RJ D 

on BBB

4 years ago

I lived at westerly for 3 years 2018-2021. It is the shady thrift store of apartments, management and neighborhoods. I would recommend a westerly apartment for new graduates and young teen adults willing to live with several roommates. For adults aged mid 20s or older, the immaturity of the neighbors and the infancy of the apartment management is blatantly intolerable. Recommendations:Be aware of the deep facade, and look beyond the shallow cosmetics. Westerly management, will be artificially friendly and seductive before yo... read more

Megan 

on BBB

4 years ago

I moved in to 3003 Van Ness St, NW, DC March 2021 (west tower) and by night one, my sole bathroom was filled with weed smoke that seeps into the rest of our unit. I called the front desk (the building complex is supposed to be entirely smoke-free) and was told they are separate contractors who can't do anything and to contact the leasing office. After sending multiple emails with NO response, I called the leasing office and was told to be patient, they are "working on it" (no further description), and to track when the smoke... read more

MARGARITE C 

on BBB

4 years ago

Upon arrival of new management, Chantera **** my monthly rent bill was consistently incorrect. When I signed the lease in May 2020 I was given one year of no fee parking from the past manager in writing. Ms. **** voiced her concerns and anger regarding the agreement of no fee parking for one year. So consistently each month from I believe June, July, August, October the monthly rent due was incorrect. I would have to e-mail, call, e-mail and e-mail again until it was corrected so that I could pay the rent. She would charge m... read more

Greg K 

on BBB

4 years ago

I was a resident at Lane Apartments. My $1,200 ebike was stolen in their paid custodial bike locker. When I moved out I was sent a bill for an "early move out" and they were claiming the end date of my lease was later than the one noted on my lease. They said my deposit was only $400, when it was really $500. Terrible company. 

Dara A 

on BBB

4 years ago

You would be wise to avoid living in an Equity Residential apartment, management looks to charge excessive fees wherever they can. Prior to moving out of the apartment I received a letter offering a $120 service to clean my apartment after I moved out. I declined the service and deep cleaned every surface including inside the appliances before moving out, I took pictures of everything anticipating that they might try to charge me. I lived in the apartment for more than three years, which under NYC law, means that the landlor... read more

Vanessa C 

on BBB

4 years ago

Please avoid Equity at all costs. This company is the worst management company I have ever dealt with. They mislead tenants. In addition, their properties are in the worst conditions. I warn all potential tenants of the building 3003 Van Ness Apartments in Washington, DC that there is an important rodent infestation in the building. The health authorities are already looking into this, but management does not inform prospective tenants, and tenants are getting trapped in this situation, like me. 

Wa Z 

on BBB

5 years ago

Avoid at all costs. We lived at Equity for 1 year, and they took more than $700 from our deposit when we moved out (deposit was $1300). When we moved into Cleo a year ago, we were informed by Tenicia Mapp, the on-site manager, that we would not be charged for normal wear and tear, and that we would only be charged for $300 for the cleaning of the apartment. When we did the pre-move out inspection. I made sure to ask if there's anything that we should clean. The inspector said the apartment was in good condition and said ther... read more

LP 

on BBB

5 years ago

Having lived at *** **** ***for well over a year we are looking forward to the day we move out. From the constant elevator out of order issues, to fire alarms for no apparent reason except lack of maintenance to nickel and dime for everything. Don’t suggest you rent here unless you want to be aggravated.