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Volvo Cars of Phoenix

4.2

About this business

Specialties Berkshire Hathaway Automotive is the fifth largest dealership group in the United States. It operates nationwide and sells various brands including Ford, Nissan, Chevrolet, Toyota, Honda, Kia, VW, Subaru, and more. The company is known for offering its customers the fullest experience and the most knowledgeable staff ready to provide accurate information and empower customers to make the best decisions when it comes to vehicles. Berkshire's automotive empire consists of more than 80 independently owned dealership... read more

Location details

2205 W Bell Rd, Phoenix, AZ, 85023, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.21,018 reviews
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Guru99975F's profile image
Guru99975F 
4 years ago

Wouldn't send me a buyer's order because they wanted to brag about how many appointments they had lined up to test drive the car... then they realized they already sold it. morons 

Business response:

Joshua, we strive to ensure 5-star service and communication is delivered to each of our customers and we’re disappointed to hear of this. We are unable to identify you by this screenname but we would like the opportunity to speak with you to discuss your concerns so we may address them with our team. Please reach out to Emily Hunter, our Customer Service Director, at 480-719-8981 to discuss what we can do to help. 

Andrew's profile image
5 years ago

I called this dealer and offered to buy this car at the CarGurus advertised price of $29,895. The dealer then said that with taxes and "fees" it would cost me $37000!! I told them not to call me back. I see that the dealer has just sold this car for $32,995. It seems to me that they were not prepared to sell at the originally advertised price, and that they purposely advertised it at a lower price which they were not prepared to honor. This is a sales scam. This dealer is not to be trusted. I will never do business with this... read more

Flip25's profile image
5 years ago

This dealer is the worst experience I've ever had. Price advertised is actually 2k below what they really charge with add-ins they hide in the fine print. Ask for information in the truck and one guy says they bought it from a nearby dealership. Another sales guy says it was from his manager. They were rude and unprofessional. They obviously dont care to sell a truck and admit to using "deceiving tactics" to sell cars. Their words! 

Robert's profile image
5 years ago

Fairly prompt turnaround on questions 

Business response:

Thank you for your positive feedback, Robert! 

Luis's profile image
6 years ago

Great customer service. 

Business response:

We appreciate you taking the time to leave us a positive review! 

Alex's profile image
6 years ago

Very nice experience, except the car I was trying to buy was sold :-) 

Natalie's profile image
Natalie 
6 years ago

Great customer service...authentic 

tdakks's profile image
6 years ago

From start to finish Volvo Cars of Phoenix was 5 Star! My salesman Chris Z was very knowledgeable and helpful. The sales manager Ulises was a pleasure to work with. He provided me with multiple options to stay within my budget and took the time to answer my questions. By the time I was done with the paper work my salesman Chris had my new car detailed with a full tank of gas waiting for me. While Chris was helping me transfer my things from my old car to the new one the general manager EJ came outside and asked me how my exp... read more

Edward's profile image
6 years ago

I appreciated the timely response and interest in the type of auto that I'm looking for. 

Frequently asked questions about Volvo Cars of Phoenix

How is Volvo Cars of Phoenix rated?

Volvo Cars of Phoenix has a 4.2 star rating with 1,018 reviews. 

When is Volvo Cars of Phoenix open?

Volvo Cars of Phoenix is closed now. It will open tomorrow at 10:00 a.m. 

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