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Volvo Cars of Louisville

4.4

About this business

Location details

5 Autocenter Dr, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.41,150 reviews
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Rufus's profile image
Rufus 
3 years ago

Dealer made call and left number 

GuruM4F61's profile image
GuruM4F61 
3 years ago

Good experience! Elliot Was very helpful. 

Jared's profile image
Jared 
3 years ago

Great dealer 

Ivan's profile image
Ivan 
3 years ago

Amazing service 

Business response:

Thank you for your positive feedback! 

Kevin's profile image
Kevin 
3 years ago

Emailed me right away. Very nice. The car had sold ahead of me. 

Khalid's profile image
Khalid 
3 years ago

Good customer service 

Kou's profile image
Kou 
3 years ago

This dealer was very unprofessional.The car could not start,I was told to come back an hour and a half so they can change the car battery.came back an hour and a half still no one had change the battery bad experience very unprofessional. The front desk lady was amazing. 

Business response:

While I appreciate you giving our front desk staff a shoutout, it's hard to hear that your visit didn't go as planned. I assure you we will be using this as an opportunity to improve so we can avoid a situation like this from reoccurring. If there is anything I can do to help you with your search in the meantime, would you please give me a call? Thank you, Kou. 

Kenny's profile image
Kenny 
3 years ago

Contacted right away but the car had already been sold. 

Business response:

Thank you for your feedback! 

OMA1964's profile image
OMA1964 
3 years ago

Fast Response. Answered all open questions immediately. Very friendly dealership, no pressure, with a clear and competitive pricing. No hidden fees! No fees at all! Wow! Didn’t buy the car because of the open Chrysler Hybrid issues. But would choose this dealership always again. 

Business response:

Thank you for the great review! We are so glad to hear that you had such a transparent and enjoyable experience working with the Empire Volvo Cars Smithtown team. We appreciate your support and are here to help if you need anything in the future! 

Frequently asked questions about Volvo Cars of Louisville

How is Volvo Cars of Louisville rated?

Volvo Cars of Louisville has a 4.4 star rating with 1,150 reviews. 

When is Volvo Cars of Louisville open?

Volvo Cars of Louisville is open now. It will close at 8:00 p.m. 

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