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VIZIO Optic

4.6

About this business

Location details

11 Harvard St, Brookline, MA, 02445, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6267 reviews
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dwhite78's profile image
dwhite78 
18 years ago

Excellent selection, excellent service! – I shopped at Vizio Optic since beginning of 2006 and it is not only a great eyeglass store, it is a great shopping experience in all of Boston, period! I really would like to provide feedback on the last two customer comments that I read and was truly surprised to see. These two customers seemed to have a bad experience with one of the people who work at Vizio Optic. I was sad to see that because I have been a loyal customer and know the owner who happens to be an amazing person who ... read more

simpson_jane's profile image
simpson_jane 
18 years ago

Disappointing – A great selection of frames but one salesperson is extremely rude and rude to her colleagues. This store could be very successful if this person improved on customer service. 

duckster7's profile image
duckster7 
18 years ago

Nasty Staff – a sharp selection of frames, but the most unpleasant of staff. small businesses should really think twice about attitude; these folks will not get my money. 

gfell's profile image
gfell 
19 years ago

Service From Across The Pond – Researching optomotrists in the Boston area from the UK prior to a 2 week holiday, I found Vizio Optic and never looked back. The exchange rate is very good for us in the UK right now and prescription eyewear of the style I was after is expensive over here. I thought I knew what I wanted until I contacted Phyllis by e-mail and the service and attention to detail that I recieved back from her was first class. I wanted RX sports sunglasses that enhance light in dull conditions predominantly for g... read more

ugojoema's profile image
ugojoema 
19 years ago

For a brick and mortar store Vizio is the place to go. – Vizio was able to do an almost impossible repair to my Dolce & Gabanna glasses that I purchased in Forest Hills Queens, NY, many years ago. My uber-fab D&G?s are like new again! Great customer service! Vizio?s eyeglasses retro concepts with contemporary styles and amazing colors that captures the spirit and energy of action sports stars and athletes and for people looking for a sporty, casual look. Their eyeglasses are made with the latest technologies and up to date f... read more

judyv9's profile image
judyv9 
19 years ago

Extraordinary frames; unlike any I've seen. Competent and respectful staff. HIGHLY recommended! – I cannot believe the negative review I just read. I don't know what went wrong for that person, but I couldn't disagree more strongly with their comment. I went to Vizio on the recommendation of someone else who loved the store and the people working there, and my experience exceeded my expectations. Don't buy glasses anywhere else. 

misaerder's profile image
misaerder 
19 years ago

Condenscending staff!! Too much attitude – I had an extremely negative experience at this store. They may have a nice selection of eyeglasses but the attitude is not worth it. Nothing can replace good customer service. 

jrussell1's profile image
jrussell1 
20 years ago

The real deal – As anyone living in Boston knows, good cutomer service is difficult to find. Couple that with an endless offering of mediocre eyewear retailers and searching for glasses is not a pleasant experience. I stumbled upon Vizio through an internet search and from the moment I walked in knew I'd found the real deal. Excellent service and knowledgeable, honest staff, individualized attention, the best frame selection in Boston, cool, upbeat atmosphere, and a determination to resolve whatever problem you present. Dr. ... read more

jlewis5's profile image
jlewis5 
20 years ago

Great customer Service – i was helped by the lady who works at this store and found her service to be absolutely one of the best i ever had in any shop. 

Frequently asked questions about VIZIO Optic

How is VIZIO Optic rated?

VIZIO Optic has a 4.6 star rating with 267 reviews. 

When is VIZIO Optic open?

VIZIO Optic is closed now. It will open at 9:00 a.m. 

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