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Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on certain types of prescriptions. Every purcha... read more
3026 S Rochester Rd, Rochester Hills, MI, 48307, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
I took my 6 year old son there today for an eye exam. I was beyond pleased with the service. They were quick and efficient. I felt like they took all necessary safety precautions due to Covid. Both the staff and dr were extremely friendly. The dr really took the time to explain my son’s eye issues to me . I would recommend them to anyone
Business response:
We are so happy to hear this Katie!!! We truly appreciate you taking the time to give us such a fabulous review!
went for severe eye strain ..during covad 19 ..hard appointment to get ..arrive mask and gloves ..doctor was OK not my normal guy..tech was a wish I wasn't here attitude..2 1/2 hours later ..done glasses in mail ..3 weeks later glasses arrive ..they are sunglasses and not my prescription..call and was treated very poorly ..unless I go in to store again ..(covad) no refund ..no new pair ..customer service is terrible..rude ..dont be scamed..there are other places ..dont waste your money or time sheryl edmunds
the Rochester hills store staff could use some customer service pointers
Great service. Lots of frames to choose from.
An outstanding experience. Emily H was extremely knowledgeable and her customer service is top notch! Emily is truly an asset to your company as will be coming back for all glasses needs. Thanks.
Ashley is awesome! She took care of us during the visit and also helping us with the frames and lenses. We will definitely visit again.
Arianna was patient, helpful, knowledgeable, and very kind. This is what customer service should be!!!
Emily at Visionworks is great customer service with a smile. Very helpful and understanding. Also Dr. Gruden is great with customers.
I love Visionworks in Rochester! The staff is super helpful and kind. It's always a good time when I'm in there office! Would 100% reccomend! Awesome prices as well! Bonus!
Visionworks has a 3.9 star rating with 160 reviews.
Visionworks is closed now. It will open tomorrow at 10:00 a.m.
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