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Visionworks
- Laser Eye Surgery/Lasik
- Allentown, PA
About this business
Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Every purchase has an un... read more
Location details
949 Airport Center Rd, Allentown, PA, 18109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
RecommendedEvery single person that works there is so incredibly nice. They take the time to explain charges, make recommendations, and treat you like a person rather than just a customer. Special shout-out to Douglas who was a pleasure to talk to and work with for my new frames.
Business response:
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
This Place Is The worst Place ever. I’ve been scheduled 3 times Since November, we are currently in February 2 we’re due to staffing issues (which is completely out of my hands) and one due to weather which I Understand safety first ! I’ve been trying to book since November and days I were scheduled I either used a day off (for nothing) or had it planned aside. my benefits run out feb 28th meaning I have about 7 days that I can use my insurance deals! And not to a surprise they can’t get me and my daughter in! They called me... read more
Business response:
We're sorry to hear we let you down, Maritza. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
Very unhappy with service on the phone. Answering machine for over 3 hours. Never did get my answers I needed I just went somewhere else
I didn't have an appointment but was in need of an exam and to order contacts! Heidi was super helpful and was able to get me in right away, had an exam and ordered contacts all within 45 mins if not less!! the other staff was very helpful and dr chen was really thorough!! highly recommend!
I have shown up without an appointment twice to this Visionworks with very pressing issues. Once with a red, swollen eye and another time with broken frames. Both times Heidi was quick to intervene. I was able to be seen that day by the doctor for my eye, and my frames were fixed that day! Barbara was also so helpful! Amazing staff. Always so courteous. I wouldn’t go anywhere else.
Business response:
We are so happy to hear this Ralph!!! We truly appreciate you taking the time to give us such a fabulous review!
Heidi takes such great care of her customers. I have been going to Visionworks since they first opened. My entire family gets their vision needs taken care of by the great customer service. Thanks for all you do!
Business response:
We are so happy to hear this Denise!!! We truly appreciate you taking the time to give us such a fabulous review!
I’m a single mom with 3 kids 1 of them disabled. For me to get around is a little hard. I make some time to take my son to get new glasses. I didn’t know I need an appointment. When we got there this lady opens the door and ask me what do I need and I explained to her that my son need new glasses and that is hard for me to get around, she was rude and didn’t care. She said she was going home and they were in Max capacity ok I understand there rules. I stop at old navy to pick up something quick and when I drove by vision wor... read more
Business response:
We're sorry to hear we let you down, Daisy. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
I had an eye issue today and was seen today! Thank you Dr. Arther Chen, Heidi, Camaron,Andrea and Barbara yall are all awesome
Business response:
We are so happy to hear this Megan!!! We truly appreciate you taking the time to give us such a fabulous review!
I was extremely pleased with my visit on Saturday. Heidi and the customer service staff were Awesome. The store was very clean. The staff followed covid guidelines in helping keep everyone safe. I witnessed everyone wiping everything down to protect the next customer. Dr Chen was very thorough. Barbara was so helpful on finding the frames and lenses that fit my lifestyle, even helping me find the best sunglasses for cycling. She took the time to explain everything so well. When it was time to check out I was extremely happy ... read more
Business response:
We are so happy to hear this Rosie!!! We truly appreciate you taking the time to give us such a fabulous review!
Frequently asked questions about Visionworks
How is Visionworks rated?
Visionworks has a 4.2 star rating with 1,104 reviews.
When is Visionworks open?
Visionworks is closed now. It will open tomorrow at 9:00 a.m.
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