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Vigilante Plumbing, Heating & Air Conditioning

4.8

About this business

Location details

195 Douglass Street, Brooklyn, NY, 11217, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.82,289 reviews
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Betsey W's profile image
Betsey W 
a year ago

***** was courteous and professional, am happy to have the job done. The office was easy to deal with too and the way they answer the phone made me smile. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that ***** provided excellent service and that your experience with our office was so pleasant. It's always our goal to make the process smooth and enjoyable for our clients. If you ever need anything in the future, dont hesitate to reach out. 

Roger D's profile image
Roger D 
a year ago

I have used Vigilante Plumbing since 1973. Their work is always professional. I recommend them without hesitation. 

Business response:

Thank you for allowing us to be of service for so many years. We really appreciate you. You are a pleasure to work for. 

Eddie G's profile image
Eddie G 
a year ago

Awesome job and the two gentlemen as well cannot speak highly enough of them.Well Verse well Articulate well Knowledgeable. Explained, advised plus remediated Very proud of them And they're profound professionalism, outstanding !!Thank You to the two **************************** fir providing the privilege of great consumer service. Smile, The Garcias *************, ** 

Business response:

Thank you so much for your incredibly kind words! We are thrilled to hear that you had such a positive experience with our team at Vigilante. It means a lot to us that you found our representatives to be well-versed, articulate, and knowledgeable. Providing excellent service and ensuring our customers feel valued are top priorities for us, so we truly appreciate your recognition of our professionalism.Your satisfaction is very important to us, and we're delighted that we could assist you effectively. If there's anything else... read more

Kathleen R W's profile image
Kathleen R W 
a year ago

as always excellent work Central A/C back up and running 

Business response:

Thank you very much for taking the time to leave a positive positive review. We really appriciate it. 

Karen I's profile image
Karen I 
a year ago

Wonderful experience. Professional Courteous and prompt. Inspired confidence. Very responsive team. 

Business response:

Thank you so much for your kind words. We the best we can to take care of of our clients. 

Loretta R's profile image
Loretta R 
a year ago

Excellent technicians, knowledgeable and pleasant. .Great ability to explain so the customer understands.First time using their services but won't be the last. 

Business response:

Thank you very much. We appreicate your business. 

Iris G's profile image
Iris G 
a year ago

Very good service they were very professional they knew what was needed and they explained everything to me 

Business response:

Thank you for your kind words. 

Jorge B's profile image
Jorge B 
a year ago

**** was working very well, just asked to do a cleaning maintenance, and during this maintenance the technician managed to make the **** to not work (not cooling), after several attempts he could finally put it to work, but my nest system gave error after they left. I called straight away the technician telling about the issue. he didn't care, fortunately after 10 minutes ****** nest started to work. after 4 days the **** system stopped cooling, exactly the same issue he managed to provoke, when all the system was working fi... read more

Business response:

We apologize for the inconvenience you experienced. We understand your frustration regarding the recent issues with your HVAC system. While our service specifically covers cleaning your HVAC system, we acknowledge the separate refrigerant issue that arose shortly after our visit. Despite not being directly related to our work, we were glad to assist you promptly and rectify the problem at no additional cost.We strive to ensure every customer receives exceptional service, and we regret that your experience fell short of expec... read more

Nicole F's profile image
Nicole F 
a year ago

***** was my emergency service man that came promptly to take care of a broken pipe in my basement. He is extremely knowledgeable and professional and was able to fix the issue promptly. He was able to answer all questions and concerns I had. I would definitely request him back for future jobs. 

Business response:

***** really is fantastic. Thank you so much. 

Frequently asked questions about Vigilante Plumbing, Heating & Air Conditioning

How is Vigilante Plumbing, Heating & Air Conditioning rated?

Vigilante Plumbing, Heating & Air Conditioning has a 4.8 star rating with 2,289 reviews. 

When is Vigilante Plumbing, Heating & Air Conditioning open?

Vigilante Plumbing, Heating & Air Conditioning is closed now. It will open on Monday at 8:00 a.m. 

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