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Victor's Auto Collision
- Auto Repair
- Van Nuys, CA
About this business
Auto Body Repair
Location details
7834 Sepulveda Blvd, Van Nuys, CA, 91405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
5 Star : Likely to Recommend Did an awesome job 5 Star : Repair Quality Love the work on it look brand new 5 Star : Customer Service Great work 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend Most definately will REFER customers 5 Star : Repair Quality Staff was friendly snd profedionsl 5 Star : Customer Service Vety professional and courteous 5 Star : Returned Clean
4 Star : Likely to Recommend Customer service need to improve. 4 Star : Repair Quality Still have room to improve the workmanship. 2.5 Star : Customer Service The schedule of the works should be near to accuracy, so that customer will know when the car be ready and the customer can make necessary steps needed to be in the area when the car is ready to pick-up. And to rent a car according to car-work schedule. 4 Star : Returned Clean
4.5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
4 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service Jose is young but don't let that fool you. He is knowledgeable, has excellent communication skills, and provides great customer service. I just didn't give the repair shop a full 10 out of 10 because of other issues I had, but overall I am happy with the results. 5 Star : Returned Clean
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality I was not happy with the time it took to fix my car. Happy with the service, not happy that it took so long. 4.5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Never. Ps. Even Andrew told me don’t come back if you have auto body repair. This was our 3 rd time back. The other 2 times was above average service with Andrew. Sometimes employees get to comfortable and think they x an talk to customers anyway they want when they have problems at home or work. That’s not good service and honestly a good employee to customers not to come back. He should be confronted with his outburst with me. I even asked him. Andrew ? Do you know what customer retention is?... read more
Frequently asked questions about Victor's Auto Collision
How is Victor's Auto Collision rated?
Victor's Auto Collision has a 4.3 star rating with 406 reviews.
When is Victor's Auto Collision open?
Victor's Auto Collision is closed now. It will open tomorrow at 8:00 a.m.
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