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Victor's Auto Collision
- Auto Repair
- Van Nuys, CA
About this business
Location details
7834 Sepulveda Blvd, Van Nuys, CA, 91405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend Wouldn’t even tell my worst enemy to come here. 0.5 Star : Repair Quality Mediocre at best. 0.5 Star : Customer Service The customer service was horrible. I never got a straight answer. I kept getting pushed back from the office. No one could tell me what was going on and when I was “informed” it was never accurate. Nothing but lies and misinformation to make it seem like things are being done when it wasn’t. So quick to blame the insurance company but never took accountability when it was some... read more
5 Star : My Experience Good quality work!
5 Star : My Experience Great experience thank you
3.5 Star : Likely to Recommend The time frame they gave me was very long. This shop was referred to me by insurance. I would research if shop could do the work in a shorter time. But the car did look nice upon pick up so there's that. 4 Star : Repair Quality Looks good but too soon to know for sure that there aren't any issue with the repair work.. 3.5 Star : Customer Service Estimated time to complete was vague. Told 3-4 weeks which was absurd. Dropped it off on the 6th. On the 10th told it would be ready on the 24th or 27t... read more
5 Star : Likely to Recommend 4.5 Star : Repair Quality It’s an excellent work!! 4.5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend Did an awesome job 5 Star : Repair Quality Love the work on it look brand new 5 Star : Customer Service Great work 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend Most definately will REFER customers 5 Star : Repair Quality Staff was friendly snd profedionsl 5 Star : Customer Service Vety professional and courteous 5 Star : Returned Clean
4 Star : Likely to Recommend Customer service need to improve. 4 Star : Repair Quality Still have room to improve the workmanship. 2.5 Star : Customer Service The schedule of the works should be near to accuracy, so that customer will know when the car be ready and the customer can make necessary steps needed to be in the area when the car is ready to pick-up. And to rent a car according to car-work schedule. 4 Star : Returned Clean
Frequently asked questions about Victor's Auto Collision
How is Victor's Auto Collision rated?
Victor's Auto Collision has a 4.3 star rating with 433 reviews.
When is Victor's Auto Collision open?
Victor's Auto Collision is open now. It will close at 5:00 p.m.
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