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Victor's Auto Collision
- Auto Repair
- Van Nuys, CA
About this business
Location details
7834 Sepulveda Blvd, Van Nuys, CA, 91405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
4.5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
4 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service Jose is young but don't let that fool you. He is knowledgeable, has excellent communication skills, and provides great customer service. I just didn't give the repair shop a full 10 out of 10 because of other issues I had, but overall I am happy with the results. 5 Star : Returned Clean
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality I was not happy with the time it took to fix my car. Happy with the service, not happy that it took so long. 4.5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Never. Ps. Even Andrew told me don’t come back if you have auto body repair. This was our 3 rd time back. The other 2 times was above average service with Andrew. Sometimes employees get to comfortable and think they x an talk to customers anyway they want when they have problems at home or work. That’s not good service and honestly a good employee to customers not to come back. He should be confronted with his outburst with me. I even asked him. Andrew ? Do you know what customer retention is?... read more
5 Star : Likely to Recommend I will let everyone I know who needs repairs to visit Victor Auto Collision. 5 Star : Repair Quality 5 Star : Customer Service Excellent job, everyone was polite and made sure I had everything I needed. 5 Star : Returned Clean
0.5 Star : Likely to Recommend We personally didn’t really like the service 1.5 Star : Repair Quality We took our car due to someone putting acid on my car and they still left white marks on the side. Didn’t really paint it very well. On top of that they charged me 400 dollars more to fix the bumper and when I got my car back bumper was still loose. I am not satisfied at all. I am upset that I have to take my car back after being charged for them not to do very good service. 3.5 Star : Customer Service Customer service was g... read more
4 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend Thank you 5 Star : Repair Quality Thank you a very professional job 5 Star : Customer Service kindness 5 Star : Returned Clean
Frequently asked questions about Victor's Auto Collision
How is Victor's Auto Collision rated?
Victor's Auto Collision has a 4.3 star rating with 433 reviews.
When is Victor's Auto Collision open?
Victor's Auto Collision is closed now. It will open tomorrow at 8:00 a.m.
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