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Vermont Mutual Group
- Insurance
- Montpelier, VT
About this business
Location details
89 State St, Montpelier, VT, 05602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:45 a.m. to 4:30 p.m. | |
| Tue | 07:45 a.m. to 4:30 p.m. | |
| Wed | 07:45 a.m. to 4:30 p.m. | |
| Thu | 07:45 a.m. to 4:30 p.m. | |
| Fri | 07:45 a.m. to 3:15 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buyer beware. Our condo association's master insurance policy was with VT Mutual - we've been a paying customer for at least 15 years (if not more) and never filed a claim until last year. Once we did that, they dropped us as quickly as they could.Now, let's think about this: they've been receiving money from us for many years - in sum total, more than our claim (so they've still made a profit off of us). Additionally, let's not forget all those years they we've been sending them money, money they were free to invest with as... read more
Business response:
Please provide an exact policy number or claim number. We want to make sure we are looking at the correct number prior to possibly responding. Thank you kindly.
Absolute worst insurance company in the world. They claim this c*** about wards 50 for best safety, consistency, and performance. It is all consumer data and about their own profile ratings, not that of their customers they insure. I purchased a dwelling and within 6 months the septic system failed. I got the lingo about wear tear and deterioration blah blah. Which of course wasn't a fault of my own but they dont care. They then proceeded to tell me that they are in now way responsible to help with coverage of disposing of t... read more
Horrendous! Please do yourself a favor and look elsewhere. The arrogant ***** wouldn't even discuss anything with me regarding my claim (that I ended up cancelling, because as I explained to them, a contractor that was hired to install turbine vents on ******* was trying to drill up business by pulling up a few shingles on my house and then telling me I needed the roof replacement and tried to get the job). Truth is, the roof is not in bad shape, so I had those missing shingles replaced and paid out of pocket. Again, I never... read more
Their homeowners policy is not worth the paper it is written on. Never followed through, did not do what they profess to do, dont care about you and certainly dont want to talk with you. The only claim I ever filed in over 50 years as a homeowner and I was never made whole, while it took months to receive payment. Depreciation on 8 year old Sheetrock and wall paint? Please. Established a value on my ********** and contents (grossly inflated) without ever setting foot on my property.
I highly advise people to look elsewhere for their insurance needs. Conduct business with Vermont Mutual AT YOUR OWN RISK. We had a condominium insurance policy with Vermont Mutual for ************************************** 10 years in February of 2023, a month when ****** experienced historic double digit low temperatures as far as -18 degrees. This extreme cold temperature caused our water line to freeze and split, flooding our first floor. Our heat was on, our doors and windows were shut and locked and people were home. W... read more
Racism, Forgery, Fraud, unfair and deceptive trade practices 4/24/22, the Property was damaged by the effect of a fire. Policy # DP00039093 Claim # DL002104 and DL002901. Vermont Mutual Insurance Group and ********************************** ******** have has engaged in several unfair and deceptive trade practices in connection with the matter referenced above including the following: (1) failing to timely and thoroughly investigate the above-referenced claim concerning, at least (and misrepresenting to Insured) that a buildi... read more
Completely unreliable. Claims ***** is a black hole. Lack of answers, responses of status updates after months of their adjuster visiting the location and documenting the water and mold damage. Family is breathing in mold that VT mutual adjuster acknowledged is present and covered by our policy yet needed to expose more by cutting holes in our walls and ceiling to gain more proof. Now we have holes in our walls and ceilings for weeks with no answer and no determination from VT on amounts we can expect to fix the damage.
Business response:
To Whom it May ************** allow this to serve as a response to the complainants concerns. In regard to the timeframe, the loss was first reported to Vermont Mutual on May 19, 2022. The adjuster assigned to the claim contacted the policyholder on May 20, 2022 and inspected the property on May 23, 2022.The policyholder showed the adjuster water damages and explained that the damages resulted from leaking tiles in the second floor bathroom. The policyholder also explained that the framing behind the bathroom wall had mold a... read more
Phenomenal Experience I was hit from behind in 2021 and my vehicle sustained $12,000 in damage. My car was flatbed towed to the auto body shop, repaired and returned to me a month later in basically the same condition it was before it was hit. The only contact i had with VM was the customer service representative who authorized my month of rental car service, and she was very helpful and friendly. My rental cars were covered 100%. I paid ZERO out of pocket, had ZERO conversations with anyone about fixing the car other than t... read more
Someone backed into my van. Unfortunately, they were insured by Vermont Mutual. Vermont Mutual has been refusing to pay for the full repair ****. The body ship asked for $60/hour shop labor as other insurance companies pay that. Vermont Mutual dictates that they only pay $48/hr. The body shop was willing to go to $55/hr. The body shop asked for reimbursement of freight charges for parts shipped. They have refused. to negotiate at all. I've been waiting to get my van back, because someone needs to pay the body shop.
Business response:
We cannot seem to locate this claim under this name. Please provide a claim # so we can review accordingly. Thank you kindly. *************************************
Frequently asked questions about Vermont Mutual Group
How is Vermont Mutual Group rated?
Vermont Mutual Group has a 1.3 star rating with 37 reviews.
When is Vermont Mutual Group open?
Vermont Mutual Group is closed now. It will open at 7:45 a.m.
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