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Verizon Business Services

3.8

About this business

Location details

14811 W Maple Rd, Omaha, NE 68116, Omaha, NE, 68116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.817 reviews
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Ashley schwanderlik's profile image
Ashley schwanderlik 
a month ago

My partner and I went to this location on 1/17 to add a line and get new phones. We worked with Jackson. We had an issue getting an approval. We ended up leaving. Jackson text me 10 minutes later saying him and his manager were able to push it thru and to come back to complete the process! When we came back there was an issue with the phone being in store/shipping to my home. He sat on the phone with Verizon customer service (the worst) for 30 minutes getting this taken care of! We were super impressed with how he handled ev... read more

Anne Radcliff's profile image
Anne Radcliff 
3 months ago

Its the best Verizon store. They hire employees with knowledge. 

Joseph Harter's profile image
Joseph Harter 
3 months ago

What a joke- I walk in and the place is packed. So I wait. While I wait I observe the employees joking with each other, routinely getting up to go talk with each other and one guy spent 20 minutes fixing a display iPad instead of helping costumers. They are fast to sell you something but go in for help and they take forever. Even with an appointment I’m still waiting over 45 minutes to get any help. The employees have no sense of urgency. 

Tracie F's profile image
Tracie F 
6 months ago
Matthew Schaefer's profile image
Matthew Schaefer 
8 months ago

Again, typical waste of time business practices. Just have to drop off a phone for trade in and the process for completing it simply is non-existent. Director of retail even happened to be in store, he doesn't have a clue. 

Frequently asked questions about Verizon Business Services

How is Verizon Business Services rated?

Verizon Business Services has a 3.8 star rating with 17 reviews. 

When is Verizon Business Services open?

Verizon Business Services is closed now. It will open at 10:00 a.m. 

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