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Verizon

4.3

About this business

Location details

1011 E 5th St. Ste 140, Austin, TX 78702, Austin, TX, 78702, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.392 reviews
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Alex Lee's profile image
Alex Lee 
5 months ago

Everything I asked help for is something they couldn’t help with, either because another store did something or what not, not sure why this store exist if they can’t help, not to mention rude attitude. 

Elias Buchszer's profile image
Elias Buchszer 
5 months ago

I’ve been a Verizon customer for about three years and recently brought my girlfriend and her mom in to switch over. We had a ton of questions about plans, perks, and upgrading to new phones, and Nick was incredibly patient and helpful through the whole process. He explained everything clearly, made sure we understood each step, and got all our new phones set up and running perfectly in no time. Everything has been working great since, and the experience at this store made the switch so easy and stress-free. Huge thanks to N... read more

Jonathan Stephen's profile image
Jonathan Stephen 
5 months ago
samantha pollak's profile image
samantha pollak 
6 months ago

I came in to get an upgrade on my phone and was greeted immediately by someone . There was barely no wait and everyone working there was friendly and helpful . Before I left Cris came and checked on me and also he made sure the phone was working before I left . He also asked if I was satisfied with everything . I was very satisfied with the customer service and now I see why this Verizon was recommended to me . 

Invider's profile image
Invider 
6 months ago

They don’t even have an iPhone charging cable in stock . What’s the point of stores like this anyway? 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 4.3 star rating with 92 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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