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VCU Health Plastic and Reconstructive Surgery

3.8

About this business

Location details

7301 Forest Ave #100, Ste 100, Richmond, VA, 23226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.827 reviews
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Sheron Charleston Lumpkin's profile image
Sheron Charleston Lumpkin 
recommend  Recommended
5 years ago

The doctors are wonderful. 

Business response:

Thank you for recommending VCU Health! 💛 

ColleenRichard Fowler's profile image
ColleenRichard Fowler 
recommend  Recommended
5 years ago

They were very professional and helped me right away. 5 star rating 

Karen Ann Temple's profile image
Karen Ann Temple 
5 years ago

I have never been more humiliated by a hospital in my life. I went for help because I literally can't walk even 1 step, and Miriam Assi wrote all over my medical records that I was looking for drugs. I specifically said 100 times I just want to know what is wrong, I do not want opiates. Clearly stated all night in the hospital. I end up Leaving with a terminal cancer diagnosis, and she insisted on continuing to make me feel like I was doing something wrong for asking for help. vcu has always been my favorite and now my recor... read more

Business response:

Hi Karen, Thank you for reaching out to us. We take our patient and visitor feedback seriously. Patient care is always our chief concern. Please contact our Patient Relations team so we may learn more about your experience. Patient Relations can be reached here: (804) 628-0400 

Katherine Batista's profile image
Katherine Batista 
5 years ago

So I have been very calm and quiet for the last month. While working at VCU Health I was harassed and had my hair pulled by a nurse/co worker. I had to endure the constant cursing and touching of her as well, even after I asked to be left alone. I asked on several occasions to not be touch, not be spoken to unless it was related to work and to not be followed around clinic. While having to listen to the racist remarks of an RN named Beth M Bruce She made comments of how immigrants needed to learn English before coming to the... read more

Business response:

Thank you for sharing this with us. Our team members and learners deserve to be treated with respect, dignity, and professionalism. VCU Health System policies expressly prohibit behavior contrary to those expectations and as an institution, we take such matters extremely seriously. While we can't comment on individual personnel matters, we are reviewing the situation. 

Jenni M. Guido's profile image
Jenni M. Guido 
5 years ago

they have a racist worker here 

Business response:

Hi, Jenni. We take our patient and visitor feedback very seriously. Please contact Patient Relations at (804) 628-0400 so we may learn more about your experience and share this information with the appropriate team. 

Fee Eyezdaiish's profile image
Fee Eyezdaiish 
recommend  Recommended
5 years ago

Lovellah Ballesteros, Riley Gordon, and Alexis Hudson are the BEST. They did an excellent job taking care of me my week here. These sweet ladies made me feel like I was the only patient in the hospital and were very attentive. I hate hospitals but they made my stay very enjoyable. Thank u ladies so much 

David Sutton's profile image
David Sutton 
5 years ago

Not have people waiting in the E.R. for 8 + hours 

Business response:

Hi, David. We take our patient and visitor feedback very seriously. Please contact our Patient Relations team at (804) 628-0400 so we may learn more about your experience. 

Frances Fitzgerald Frame's profile image
Frances Fitzgerald Frame 
recommend  Recommended
5 years ago

Great shout out to Paula Crawford! She’s today’s security guard at VCU emergency room. With COVID-19 restrictions, I’ve been waiting in my car for nearly 2.5 hours. Paula has checked on all the cars to see if anyone wanted cold water! She’s a blessing and such a sweet lady. Thank you Paula! 

Business response:

Thank you so much for sharing your experience with us, Frances! We're so happy to hear our team was able to provide you with such attention and care during your visit. 

Leeanne Jones's profile image
Leeanne Jones 
recommend  Recommended
5 years ago

We are grateful for the compassionate and quality care my mother received at the Short Pump radiology department today. She felt comfortable during her visit and we are both thankful for the extra precautions put in place! 

Business response:

Hi, Leeanne! Thank you so much for sharing your experience with us! We're glad to hear our team was able to provide you and your mother with excellent care during her visit. 

Frequently asked questions about VCU Health Plastic and Reconstructive Surgery

How is VCU Health Plastic and Reconstructive Surgery rated?

VCU Health Plastic and Reconstructive Surgery has a 3.8 star rating with 27 reviews. 

When is VCU Health Plastic and Reconstructive Surgery open?

VCU Health Plastic and Reconstructive Surgery is open now. It will close at 6:00 p.m.  

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