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VCA Plainfield Animal Hospital

4.5

About this business

VCA Plainfield Animal Hospital is a veterinary facility based in Plainfield, CT where your pet's health is our top priority and excellent service is our goal. 

Location details

1100 Norwich Road, Plainfield, CT, 06374, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
Sun9:00 a.m. to 2:00 p.m.
4.5336 reviews
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Melissa Burkart Coleman's profile image
Melissa Burkart Coleman 
recommend  Recommended
4 years ago

I had to make the dreaded decision to have my dog put down today. His vet wasn’t open so I reached out to them, and I’m so glad that I did. They handled everything with such empathy even though they didn’t know my dog. They allowed us to have as much time as we needed with him and even brought in a plate full of goodies for him to enjoy which lightened the mood a little. The vet, Dr. Sandra Taylor, described what was going to happen to help him ease into his next life. Just hearing her words made us feel better. Thank you fo... read more

Business response:

Melissa, we are moved by your thoughtful comments. On behalf of our entire team, we would like to once again extend our deepest condolences for your loss, as we know that saying goodbye to a beloved pet is never easy. If there is anything we may do to provide additional support, please don't hesitate to let us know. Sincerely, VCA Plainfield Animal Hospital 

Christine Rose's profile image
Christine Rose 
recommend  Recommended
4 years ago

They went the extra mile for our family and I can’t say thank you enough! My dog slipped out of the house for the first time ever and ran right down the road. The entire office came out to help us catch him before he could get hurt or lost. I’m sure they were busy but they didn’t hesitate to stop and help a dog in need. Also so incredibly thankful for the way the office staff communicate with us during visits. They still take the time to speak with me directly during vet visits and answer my questions which is something I ha... read more

Business response:

Going the extra mile for you and your family was 100% our pleasure, Christine. We were happy to help with your dog, and it's excellent that you always appreciate the communication our team provides. Thank you for your five-star review! 

Rebecca Ljunggren's profile image
Rebecca Ljunggren 
recommend  Recommended
4 years ago

Amazing, Friendly staff. I am so glad they see reptiles. Definitely worth the hour drive. 

Business response:

Rebecca, thank you for taking the time to write such a thoughtful review on Facebook. We work hard to provide clients with compassionate, professional care and are glad that we've earned your complete trust. If there's anything else we can do for you, please don't hesitate to ask. Sincerely, VCA Plainfield Animal Hospital 

Vicky Surman's profile image
Vicky Surman 
4 years ago

They let my nieces dog die in a cage last night by himself with no help from any of them there and this is not the first time they have done nothing to help a dog. My friend took her dog there and after 2 days could not figure out that their dog had eaten a peach pit after 2 days my friend took him to the aurora vca and they figured out within 30 minutes that he ate it but it was to late. None of this was with the help of this horrible facility 

Business response:

Vicky, we're taken aback by your review as our hospital is located in Connecticut and not near Aurora or Indiana. Is it possible that you may have mistaken us for another facility? We want to help ensure your concerns are directed towards the appropriate location and ask that you please email our hospital manager at daniel.sharp@vca.com to further discuss this. Respectfully, VCA Plainfield Animal Hospital 

Derek Gerstmeyer's profile image
Derek Gerstmeyer 
4 years ago

great hospital,was the only place i took my cat from day one, they would email me,call me,hoping all was good with my cat,emails weekly ,was very nice.well one day my cat had a severe accident trauma an heavy bleeding,of coarse right away i dial my hospital that constantly looks for my business an to treat my loved one,the rude lady that answered the phone,after explaining the emergency, tells me after a grunt,as if i took up too much of her time on the phone,tells me to call somewhere else because there full of appointments... read more

Business response:

Derek, we're very saddened by the experience you describe. We've always believed in being compassionate and sensitive to all veterinary needs. The last thing we'd want to do is make you feel judged or uncomfortable in any way. We absolutely do not tolerate rudeness of any sort and would like to further discuss this with you if you can please email our hospital manager at daniel.sharp@vca.com. Sincerely, VCA Plainfield Animal Hospital 

Mike Papuga's profile image
Mike Papuga 
5 years ago

For the last 2 weeks have been getting the run around! None of the veterinarians there have any clue! They just want to suck as much money out of you as they can!! This place is a joke. Was good when dr fuller was there, now it’s terrible! The veterinarians there need to take a good look in the mirror and question themselves and why they feel they need to take advantage of people!! Changing vets when I get my baby girl Lizzy home!! 

Aaron Frechette's profile image
Aaron Frechette 
recommend  Recommended
5 years ago

Thank you Nicole for getting us in with Oreo today! Thank you Dr Taylor for the help with our fur baby! We will keep the wound clean and see you in a couple of weeks! Great experience and very pleasant to deal with on a Saturday for an emergency 

Business response:

Aaron, it was a pleasure for Nicole and Dr. Taylor to assist with Oreo's needs. It means a lot that you had a great experience, and if you ever need anything else, please let us know. Sincerely, VCA Plainfield Animal Hospital 

Brittany Nicole's profile image
Brittany Nicole 
recommend  Recommended
5 years ago

Went through Plainfield VCA for the first time, last week for our kitty. They performed emergency surgery & were amazing with her. Sadly over the weekend, we had to bring her to Ocean State where unfortunately we had to make the heartbreaking decision for her to be put to sleep. Not only was Dr Alperson amazing with our kitty while there, She also reached out today, to say she was sorry for our loss. Dr Alperson showed her compassion for her animal patients and we cant thank her enough for all she did. We will be sticking wi... read more

Margaret Kempesta Galczynski's profile image
Margaret Kempesta Galczynski 
recommend  Recommended
5 years ago

We love Dr. Picano. She is amazing and caring.. 

Frequently asked questions about VCA Plainfield Animal Hospital

How is VCA Plainfield Animal Hospital rated?

VCA Plainfield Animal Hospital has a 4.5 star rating with 336 reviews. 

When is VCA Plainfield Animal Hospital open?

VCA Plainfield Animal Hospital is open now. It will close at 7:30 p.m.  

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