Vanderbilt Health and Williamson Medical Center Walk-In Clinic Cool Springs

Kathleen O. 

on Birdeye

9 months ago

I would give this place zero stars if I could. Last year, while I was pregnant, I switched doctors and started going to Vanderbilt's Women's Health in Hendersonville. I had heard good things about the clinic and was excited to have a new doctor during my pregnancy. However, halfway through, Erin Fagot left, and I began seeing Stayci Munroe. Due to Stayci's negligence, I ended up with sepsis, me and baby almost died. I had to undergo an emergency c-section to save both my life and my baby's. The nurses would text me through t... read more

Cindy L. 

on Birdeye

4 years ago

My daughter was in from out of town and needed to be seen and we could not get an appt anywhere, so she tried the walk in clinic and they stated she would be seen in an hour and a half (understandable right now) but after waiting over an hour and her phone never rang but it did pop up a missed call, she called right back to get a recording to call another number which she did and had to sit on hold for a while, only to be told she got put in the back of the list which would be several hours longer. She received no voicemail... read more

Leonardo R. 

on Birdeye

5 years ago

BULLISH Treatment of a Young Girl We took our daughter to this clinic for one symptom which could have been attributed to many things. Because she is now 18, my wife was told to wait outside due to Covid restrictions. That, in itself, is a widespread practice and understandable. What we found to be reprehensible was the nurse’s treatment of our daughter after my wife was asked to leave. My wife (calmly) tried to asked questions but was told they couldn’t answer them and asked her to wait outside. This is how Nurse Walke... read more