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Valley Animal Hospital
- Emergency Pet Hospital
- Los Angeles, CA
About this business
Valley Animal Hospital Inc is a small animal hospital specializing in surgery, dental cleanings, diagnostics etc as well as grooming and boarding.
Location details
7721 Sepulveda Boulevard, Los Angeles, CA, 91405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
DO NOT TAKE YOUR PET(S) TO THIS HOSPITAL!! – I was horrified to learn that I had taken my dog to a doctor who was suspended by the Calif. Veterinary Medical Board. If you love your pet, do not take him/her there. I?ve never been to this hospital before but due to an emergency, I took my dog to Dr. Haubert on November 2, 2006. The vet required a $300 deposit before he would see my dog, in spite of it being an emergency! I was completely taken aback by this ridiculous policy but I paid the deposit. Dr. Haubert wanted to run a ... read more
unfriendly, unprofessional staff - long waits - not worth it – The staff is very unhelpful and not at all friendly. They act as if every question is a chore to answer, and are even worse to deal with over the phone. I only went their once, and that was more than enough for me. Waited nearly an hour to be seen for an appointment I had. Saw a very large insect run along the wall while waiting, and considered leaving. Unfortunately, I decided to wait and was thoroughly unimpressed. The doctor prescribed a weaker medicine than w... read more
Worst customer service ever! – I used this vet for several years, I don't even know why, maybe because one of the vets there, Dr David, is very pleasant to deal with and the only one who actually cares. - The front staff are rude, disinterested, lazy, uncommunicative and not really interested in animals. When you call for lab results or to speak with a doctor, it may take days until anyone gets back to you, because the front staff won't pass the calls on to the vets or technicians. I asked them to make copies of my pets' rec... read more
DO NOT GO! – I recently adopted a dog, five days after having him he started red stools. I took him her after being referred by a friend. I made an appointment and got there 30 mins early. I waited an hour to get into a room. I had been waiting in the room 30 mins. in the room before my dog again red stools, I got very nervous and upset, I walked out to the front desk and explained the situation and they told me the doctor would be right in. 15 mins later the nurse came in to take his temp. and decided we should just wait fo... read more
Excellent SERVICE! – I just wanted to share my personal experience with Valley Animal Hospital. As a very concerned pet owner, I've been to numerous veterinary clinics in the past and none compare to the service and medical attention you will receive at Valley Animal Hospital; so much that I drive the 15 miles just to pick up my pet food. They treat my pet with the utmost care and always give me their undivided attention. What I really enjoy, which you won't see at many clinics, is that they have very little turn-over with t... read more
Warm staff, affordable and understanding, high-volume clientel speaks for itself... – yes, you will wait a VERY LONG without an appointment, but in a life/death situation i know first hand how exceptionally the staff performed. Even appointments have a bit of a delay when it is packed out, but what can you expect when the only time anyone has to go in is afternoon/evening and weekends? my family and i have been at this vet for over 20-some years, and know of other customers whom i've made small talk with who have been there ... read more
California State Veterinary Board Disciplinary Action – According to the California State Veterinary Board, in 2003 Dr. James Haubert, Valley Animal Hospital, had his veterinary medical license revoked. Dr. Haubert was then placed on three years probation. The premises license/permit for Valley Animal Hospital was also revoked, then placed on probationary status with limited practice. Reference: State of California Veterinary Medical Board Legislation, Regulation and Policies California Veterinary Medical Board News and View... read more
Slower than molasses customer service – Even if you make an appointment just to purchase food, you will be waiting FOREVER. Or approximately 45 minutes minimum. I understand that this is a high volume animal hospital and serves a lot of clients. However, with the health of one's pet at stake, every minute is crucial and it might be an occasion of life or death. The staff engages in a lot of small talk and banter behind the counter. When you sign in, and they've looked your name over, they will still call the wrong name, and ... read more
Frequently asked questions about Valley Animal Hospital
How is Valley Animal Hospital rated?
Valley Animal Hospital has a 3.8 star rating with 338 reviews.
When is Valley Animal Hospital open?
Valley Animal Hospital is open now. It will close at 7:00 p.m.
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