This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Valet Auto Body & Collision Repair
- Body Shops
- Draper, UT
About this business
Specialties: Our chief objective is to thrill the customer with exceptional customer service and communication. We strive to live by the golden rule, and treat you the way we would expect to be treated. We simply aim to do it better than anyone else. We understand that our customers don't want to become experts at navigating insurance claims or dealing with vehicle repairs, so we try hard to advocate for and assist our customers from start to finish. We know what challenges and pitfalls arise, so we help our customers to avo... read more
Location details
33 E 12675 S, Draper, UT, 84020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was my second great experience with Valet - formerly McNeils - Auto Body. The first time, they fixed a weird leak in my car for a fraction of what everybody else was quoting - and this time around, they did A+ quality work after a fender bender, and did some free touchup work on a few other scratches on the car while they were at it. Even gave me a ride home after I dropped it off! Also, a super nice touch that they really wash and detail the car before returning it.
So happy that I stumbled upon these guys. I looked online to find a body shop and read some of the reviews and thought I would give them a call. All of the positive reviews are correct! These guys were so helpful and nice! They made dealing with my insurance, credit union, and a rental car all so easy. They were always super friendly and nice. I told my wife when I was picking my car up that I was going to miss going in to see the people at valet or talking to them on the phone. PS I am a real person not somebody who was hir... read more
October 14, 2012 Superior customer service and repair. First time car hit. Total newbie to the repair process. Rob took care of the complete process for me from contacting the other driver with my repair costs to insurance and rental car. Total positive experience from Krista at reception to final pick up of my car with Rob. Rob went above and beyond in service. Car looked GREAT!
Stay away from this dishonest business. I have filed a Better Business Bureau complaint against them. Got in a small fender-bender and agreed to pay for the other person's car out of pocket. I told the body shop I agreed to pay the estimate and only 2 days on a rental car. I reiterated this multiple times to their estimator and even e-mailed him stating that I only agreed to pay for 2 days for a rental. My e-mail and conversation occurred before the repair was made. Once the work was done, they turn around and billed me for ... read more
I could not have asked for a better experience from an auto body shop. After my jeep was broadsided, the other driver's insurance carrier wanted to cut me a check and be done with it, but Valet made sure that they paid for a rental car for me as well. Not only was their service exceptional in every way, but when my car was done I thought it looked better than ever...and several people said the same thing to me! I would wholeheartedly recommend Valet Auto Body to anyone!
That was amazing what you, Kenny, and that wonderful Russian gentleman did to my car. I was watching magic happen before my eyes. You and he were so kind and patient and helpful and treated me with respect and were calm. And then to make a suggestion that I get a wheel balance saved my life. I was 900 miles away from home When I am in town again I will bring by a treat. Thank you. Thank you. I will refer people to you. Sincerely, Carol from Canada
I was involved in 2 car accidents within a 2 month spand. (neither of which were my fault) :) Valet autobody was there to take care of me from the second i contacted them until the second i returned for my car. I took my car in without having scheduled an appointment on a saturday and i was very well taken care of. Within 30 minutes they had taken my information, told me when my car would be done and sent me on my way with a rental car. While my car was under repair i was contacted frequently about the progress of my car and... read more
Great Repair – You never think an accident will happen to you, but of course this has to happen during the winter time, totally bad luck. Valet made my experience that much less awful. I needed transportation to still get around and my car was going to be in the shop for a week. Matt from Valet organized a rental car for me and worked with my insurance company to make this an easy process. He kept me in the loop the entire time during the process. Any work I have in the future on my cars; whether its an accident, or minor re... read more
Great Repeat Customer Service! – About a year ago, I had McNeil/Valet do body work on my teenage daughter's car after she rear-ended someone. They were priced fair and did great work. Just this weekend, I showed up at Valet on a Saturday morning with my daughter's car again. She hit a snowbank while away at college and her bumper was loose. They rebolted it back on for me while I waited and did not charge me for the repair. What a nice way to treat a repeat customer!
Frequently asked questions about Valet Auto Body & Collision Repair
How is Valet Auto Body & Collision Repair rated?
Valet Auto Body & Collision Repair has a 5 star rating with 1,233 reviews.
When is Valet Auto Body & Collision Repair open?
Valet Auto Body & Collision Repair is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com