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Vacinek Heating & Roofing

4.0

About this business

Specialties Family Owned & Operated Over 70 years Heating, Air Conditioning, Plumbing, Sewer & Drain Cleaning, Windows, Roofing, Service & repairs New Installations 24 Hour Complete Home Service, Emergency Service Available. We Sell Lennox Products And Energy Star Rated Windows To Lower Your Heat Bill Without Touching Your Thermostat With High Efficiency Natural Gas. History Established in 1938. Family owned and operated. 

Location details

8038, Hamburg, NY, 14075, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.029 reviews
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Linda K's profile image
Linda K 
2 years ago

This company is a total sham. They put a roof on for me in 2016 and I've had problems with it leaking. When I call them they are very rude and put the blame on me and say someone was on my roof and crushed my vent pipe. I'm a senior citizen (76 years old) and a widow. They actually said I was on my roof and did this. They refuse to come out here to fix it. These people are very crooked and don't deserve to be in business. 

LINDA A's profile image
LINDA A 
2 years ago

We had a new boiler installed in 2018. This spring I noticed the exhayst pipe was leaking water on to the wall sill. They came and tramped thru the house, no Co-Vid protocol. Fixed it by putting a pipe in the wall, then charged me trying to say it was my fault because that was the way I wanted it back in 2018. Not so, thge bill states tyhat the exhaust pipe was to be installed thru existing EXHAUST pipe, It was not, they installed it thru the intake pipe, I noticed a lot of rust on the outside shroud the year before and they... read more

Michelle O.'s profile image
Michelle O. 
4 years ago

If you are looking for a reliable, hardworking, and professional contractor....look no further! We called Vacinek for a roofing quote and the woman on the phone was super nice and helpful! We had to reschedule the appointment due to winter weather but were able to get another appointment right away. We decided to get a quote for a new furnace, water heater, and central air while he was here. He walked us though every penny of the quote and didn't shy away from all the things we wanted done with the roof. The roof will be sch... read more

Jason P's profile image
Jason P 
4 years ago

When they finish a job and the damage items within the house as a result of there work or negligence, they blame it on the homeowner and belittle them to believe it’s your fault this happened and the customer should of known better. They will raise there voice to to you on the phone and refuse to accept responsibility for their actions. I would never recommend this contractor to anyone for any type of work. 

Crystal Wiers Wagner's profile image
Crystal Wiers Wagner 
4 years ago

when installing an a.c. unit, it would be helpful if your installer would verify property lines. As a result of your negligence, a property encroachment occured which your customers refuse to resolve in any manner. I will be informing everyone I know of your sub-par business practices 

Business response:

Hi Crystal, our company is sorry to hear about your dispute with your neighbor. Our technicians were told to place the outdoor unit at that location by our customer at the time of installation in September of 2019. The customer did reach out to us this summer to give them a quote to move the unit, but have not contracted us to do so yet. Thank you. 

Ashley Spencer's profile image
Ashley Spencer 
4 years ago

Worst company I’ve ever had to deal with. Most certainly don’t recommend what a rip off and not to mention unprofessional and RUDE!!!! 

D F.'s profile image
4 years ago

Highly recommend for all your HVAC needs! Reasonable pricing, excellent workmanship and overall great company. 

Jennie Knerr's profile image
Jennie Knerr 
recommend  Recommended
4 years ago

Our AC stopped working on the hottest day of the year. I called Vacinek first thing the next morning thinking it would be weeks for service but they were able to come out the next day!!! He was right on time and had it repaired in less than a half hour and a VERY reasonable price! We used them about 4 years ago when our hot water tank blew as well. I will most certainly use Vacinek again in the future and recommend them to family and anyone in the Springville Area. Thank you again! 

Tyler George's profile image
Tyler George 
5 years ago

I spoke to somebody over the phone and they were extremely rude. Not very impressed with their "business model" 

Frequently asked questions about Vacinek Heating & Roofing

How is Vacinek Heating & Roofing rated?

Vacinek Heating & Roofing has a 4 star rating with 29 reviews. 

When is Vacinek Heating & Roofing open?

Vacinek Heating & Roofing is open now. It will close at 4:30 p.m.  

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