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U.S Auto Sales
- Automotive
- Jacksonville, FL
About this business
Looking for a reliable, high-quality and affordable vehicle in Jacksonville, FL? Look no further, our team at U.S. Auto Sales is here to help you find just that! U.S. Auto Sales first opened it's doors in 1992 in Lawrenceville, GA and later expanded to Jacksonville, opening two stores in 2016 and 2017. Since then, we have continued to serve our customers and the local communities with the same dedication and enthusiasm we had one day one. This dealership has a dedicated staff of qualified and experienced individuals ready to... read more
Location details
8864 Atlantic Blvd, Jacksonville, FL, 32211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I had my car for a month when is broke down on me wasnt offer any type of help no solution the only thing I could do was give the car back because I couldnt afford to keep paying a car note & trying to get it fix took them forever to actually come get the car and now Im being harassed because that salesman didnt care nothing about my situation just wanted to make a sale
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience at *************************************************** or by phone at ************. Thank you.
Trash!!! They sold me a lemon, then hurried to put ****s on my credit report, bought a car two months ago, car has been in shop a month , three weeks, no one from us auto has called me trying to fix the situation, or put me in a different car, nor do they return my calls
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience at *************************************************** or by phone at ************. Thank you.
Bought a 2013 ***** Equinox in March, I put **** down, payments was 469 and not even a full 2 months go by before having trouble. I took it to the dealership they said take it here it sat for a few days without any work, went back to the dealership they said take it to a ***** auto shop, I did and now it's been sitting there for the past 3 months without getting worked on. First it was the engine now it's the timing but parts been ordered but I'm still waiting and Us Auto is still calling me for money but yet to help me in a... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
They have the rudest customer service and they are not helpful at all. I wish I would have read the reviews about them. I recommend no one even at your worse, because I was there to get a car with them. Take public transportation before having to deal with them.
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
I brought a car from the before with great service so I decided too go back and get another car due too medical issues within 2 weeks car gave problems I called them after I saw a mechanic and let them know what was wrong they told me the parts where covered and take it too any mechanic and have them call too get approval too fix car mind you I was within my 30 day dealer warranty so I know they recorded the conversation so mechanic called them and one min it was approved than the next it wasnt cause they said the 30 warrant... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
I have had my jeep for 34 days. This is the second time its been in the shop. US Auto sales is basically telling me I have to pay for over $1400.00 in repairs. And I havent made my first car payment yet. This is ridiculous.
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
THE WORST PLACE ON THE PLANET TO GET A CAR!!! I GOT A 2013 **** ESCAPE ON JUNE 16TH! ON THE WAY HOME CHECK ENGINE LIGT CAME ON! I BOUGHT IT BACK! THE MANAGER ASKED TO DRIVE IT CAUSE FOR SOME REASON THE LIGHT HAD WENT OFF. HE DROVE IT NO LIGHT CAME BACK ON! I GOT BACK IN AND HEADED HOME! I GOT HOME AND GUESS WHAT.. CHECK ENGINE LIGHT CAME BACK ON! I BOUGHT IT TO PEP BYS ON MONDAY! THEY SAID IT WAS FIXED ON TUESDAY SO I GET IN AND DRIVE OFF! CHECK ENGINE LIGHT CAME ON AGAIN! I CALLED PEP BOYS AND WAS TOLD TO BRING IT BACK THUR... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
Deeply regret ever purchasing a vehicle from this company. Can never get through the phone lines to talk to someone. My vehicle has been sitting and not working for almost a month now and I don't know what to do.
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
Horrible customer service representatives. They do not care about their customers just getting their money. Ive had my car a exact year and already at 6mo the transmission, alternator, heater hose, battery, and a/c needed repairs. Majority I had to cover out of pocket because I desperately needed to get to work, They will lock your car at any moment demanding money regardless if the car is in the shop. They overcharge for these lemon cars and now Im stuck in a very bad equity loan. My car constantly breaks down, I can barely... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
Frequently asked questions about U.S Auto Sales
How is U.S Auto Sales rated?
U.S Auto Sales has a 3.1 star rating with 649 reviews.
When is U.S Auto Sales open?
U.S Auto Sales is closed now. It will open tomorrow at 9:00 a.m.
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