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U.S Auto Sales
- Automotive
- Jacksonville, FL
About this business
Looking for a reliable, high-quality and affordable vehicle in Jacksonville, FL? Look no further, our team at U.S. Auto Sales is here to help you find just that! U.S. Auto Sales first opened it's doors in 1992 in Lawrenceville, GA and later expanded to Jacksonville, opening two stores in 2016 and 2017. Since then, we have continued to serve our customers and the local communities with the same dedication and enthusiasm we had one day one. This dealership has a dedicated staff of qualified and experienced individuals ready to... read more
Location details
8864 Atlantic Blvd, Jacksonville, FL, 32211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This place is a RIP off ..They sell junk cars and should not even be in Business ..They rob you and sell junk
Business response:
Good morning, we're very sorry to hear you feel this way and we'd like to learn more about your experience. Please reach out to us via https://www.usautoservicing.com/submit-feedback with any details as well as your best method of contact. We hope to hear from you soon
I have bought 2 cars from Us auto. The 1st car was a 2011 convertible Chrysler 200. I got the car September 2020. After 6 months the *** brakes stop working and when I would go to stop the brakes would grab and release. I almost had several accidents because of this. I contacted US auto they told me to contact DOWC because I got the extended warranty. I contacted them they told me to take it to the shop of there choosing and they would pay to have it put on diagnostic machine. I done that they didn't pay. I had to pay $125. ... read more
Business response:
Hi ******, we're very sorry to hear this has been your experience so far. Unfortunately the decisions made by your local Kia ****** and the **** are out of our hands, but we'd like to look further into this and see what possible solutions we can offer you so that you aren't without transportation. Please reach out to us via https://www.usautoservicing.com/submit-feedback with any other details you can provide, as well as your best method of contact and we will investigate further. We hope to hear from you soon
If you are thinking of buying a car here DO NOT DO IT. they have trackers on the car RIDICULOUS APR ************ ON PEOPLE IN TOIGH SITUATIONS ESPECIALLY SINGLE MOMS ITS SICK. On their payment website you cant even see your payment history ????? How is there any transparency between the ******************* if I cant even see my payment history to make sure my payments are going through & Im not being scammed again. One time I was $40 short on my ************** shut off my car when I was at an overnight shift at 5am in a dang... read more
I purchased my car 2 months ago from US Auto I started having problems a month after I had got my car with the *** sensors take it to the shop cause I thought I needed an alignment they told me I couldn't get a alignment because I had multiple problems going on with my car so I went back to the dealership he told me to go to another shop for them to do another Diagnostics I did that. Went back to him to tell him that the same problems as the first shop told me the same problem as the second shop told me so he asked me did I ... read more
Who has given you a good review, seems to me the BBB should investigate your operation. I love to read reviews, I have never reviewed a Company with just one (1) star and not one good report.You may want to ******* your Career and you choices in employment and practices. I will be reporting your Company to the ** Auto Sales Commissioner. As, I reached out to your past customers they are all ****** ***** with low-credit rating (scores) or Hispanic. This may be a operation of scammers. Awaiting a reference from Drive Time.
Business response:
Good morning! Our customers primarily leave reviews on our ******** pages or ****** pages, where you will find many positive reviews - unfortunately many people don't think to come and leave positive reviews here as well. Our goal is to assist any customer with credit problems in rebuilding their credit, or those looking to start their credit for the first time, regardless of their age, race, or background. Therefore it is common for the majority of our customers to have low credit ratings. If there's anything we can help yo... read more
Different payment amounts, dated **** to **** ,lies on top of lies. No signature of sales person on contract. Copies of forgery. Etc Etc. Over charged. 07/14/21 got car. 08/25/21 I shelled out ******* More than crooks.
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
I'd leave no stars if I could. They buy auctioned off cars and make sure they run for the moment and look nice and them BAM you stuck with a **** lemon. They "claim" car fox inspected the car but facts are facts AND just cause a piece of paper says something doesnt make it true. My vehicle surely was NOT inspected. I've had this car for 2 months and 2 weeks after having it check engine light comes on... it goes to the mechanic and it has low transmission fluid (it's a sealed transmission) WHO SELLS A CAR WITH NOT CHECKING TH... read more
Business response:
Hello. Your review is very concerning to us and we'd like to hear more information regarding your recent experience. Will you please contact us at at *************************************************** or by phone at ************? We hope to hear from you soon.
THEY SELL OVER PRICED ***S AND THE SECOND WEEK I HAD THE *** I HAD TO REPLACE THE BATTERY AND A FUSE ON THE HYBRID BATTERY IT WAS $800.00 I DIDNT HAVE AND IT SEEMS TO BE ON A WEEKLY OR EVERY OTHER DAY BASIS I HAVE TO CALL THEM BECAUSE THEY SAY THEY DONT DO IT BUT THE *** GETS DISARMMED FROM DRIVIING IT. I PAY ON TIME AND YOU CANT GET A HOLD OF ANYONE TO MAKE THE *** FUNCTION PROPERLY. I HAVE READ OTHERS AND IT SEEMS THAT EVERYONE THAT PURCHASES FROM THEM ARE HAVING ISSUES , TO WHAT IS SUPPOSED TO BE A NEWER *** , YOU WOULD T... read more
Business response:
Please reach us via email or phone, and we would be happy to discuss the issue at your earliest convenience at *************************************************** or by phone at ************. Thank you.
I have never been late on my car note I just recently started a new job and I call week in advance to get my payment change. They going to tell me to call back the week of, I just called back the week of and was told that I can't make any chances on my account because it will be past due in 3 days and they need 7 days. I said we'll I call last week and this man gone say well we don't have record of your call. This is how we run things and do things and we can't help you until the car is current and paid. And oh by the way it... read more
Business response:
Im sorry to hear that you did not have a positive experience. Id like to research this further. Please send an email to at *************************************************** or by phone at ************.
Frequently asked questions about U.S Auto Sales
How is U.S Auto Sales rated?
U.S Auto Sales has a 3.1 star rating with 649 reviews.
When is U.S Auto Sales open?
U.S Auto Sales is closed now. It will open tomorrow at 9:00 a.m.
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