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UPMC McKeesport Emergency Care

3.0

About this business

Location details

1500 5th Ave, McKeesport, PA, 15132, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.0226 reviews
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Brian Wordlaw's profile image
Brian Wordlaw 
5 years ago

Unprofessional is an understatement! I’m a shame to have UPMC has my health insurance. The way your staff treated that man in the video is unacceptable. And I’m sure other patients have been treated poorly. Investigations need to be done so the report can shed light on how your staff treats mental health Patients. I showed the video to my doctor who works for UPMC and she is disgusted in what she saw! Sad and shameful. Get out the health care field if you’re just there for a check and not actually trying to help your patient... read more

Patrice Patrice's profile image
Patrice Patrice 
5 years ago

I watched your start member assault a patient tonight. I urge everyone to not attend.. 

David Katz's profile image
David Katz 
5 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Business response:

Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss. 

David Katz's profile image
David Katz 
5 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Business response:

Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss. 

David Katz's profile image
David Katz 
5 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Business response:

Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss. 

Brian Wordlaw's profile image
Brian Wordlaw 
5 years ago

Unprofessional is an understatement! I’m a shame to have UPMC has my health insurance. The way your staff treated that man in the video is unacceptable. And I’m sure other patients have been treated poorly. Investigations need to be done so the report can shed light on how your staff treats mental health Patients. I showed the video to my doctor who works for UPMC and she is disgusted in what she saw! Sad and shameful. Get out the health care field if you’re just there for a check and not actually trying to help your patient... read more

Susan Turner's profile image
Susan Turner 
recommend  Recommended
5 years ago

I was recently a patient n Hamots cardiac cath lab and telemetry unit and I would like to commend the nursing staff, and all that I came in contact with for the excellent and compassionate care I received. 

Brian Wordlaw's profile image
Brian Wordlaw 
5 years ago

Unprofessional is an understatement! I’m a shame to have UPMC has my health insurance. The way your staff treated that man in the video is unacceptable. And I’m sure other patients have been treated poorly. Investigations need to be done so the report can shed light on how your staff treats mental health Patients. I showed the video to my doctor who works for UPMC and she is disgusted in what she saw! Sad and shameful. Get out the health care field if you’re just there for a check and not actually trying to help your patient... read more

Janet McClure's profile image
Janet McClure 
5 years ago

TRASH! Would never associate with this racist institution who is abusive towards patients. DO NOT GO HERE! 

Frequently asked questions about UPMC McKeesport Emergency Care

How is UPMC McKeesport Emergency Care rated?

UPMC McKeesport Emergency Care has a 3 star rating with 226 reviews. 

When is UPMC McKeesport Emergency Care open?

UPMC McKeesport Emergency Care is open now. It will close at 11:59 p.m.  

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