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UPMC McKeesport Emergency Care

2.9

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Location details

1500 5th Ave, McKeesport, PA, 15132, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.9225 reviews
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Brian Wordlaw's profile image
Brian Wordlaw 
4 years ago

Unprofessional is an understatement! I’m a shame to have UPMC has my health insurance. The way your staff treated that man in the video is unacceptable. And I’m sure other patients have been treated poorly. Investigations need to be done so the report can shed light on how your staff treats mental health Patients. I showed the video to my doctor who works for UPMC and she is disgusted in what she saw! Sad and shameful. Get out the health care field if you’re just there for a check and not actually trying to help your patient... read more

Janet McClure's profile image
Janet McClure 
4 years ago

TRASH! Would never associate with this racist institution who is abusive towards patients. DO NOT GO HERE! 

David Katz's profile image
David Katz 
4 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Business response:

Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss. 

Patrice Patrice's profile image
Patrice Patrice 
4 years ago

I watched your start member assault a patient tonight. I urge everyone to not attend.. 

Eug Gal's profile image
Eug Gal 
4 years ago

My first time experiencing a serious health concern (covid) and the physician assured me that should symptoms escalate over the weekend, of which she, Dr. Hasley stated they would do so, that I could reach someone from her on call team 24/7- her words. I was reportedly her first covid pt and she had not prescribed much as she stated there was not much to do for covid. My symptoms did escalate - trouble breathing, heaviness in chest along with the severity of the loss of taste and smell. I called on Saturday morning and no on... read more

Business response:

Hello, Thank you for your comment. This sounds really frustrating. Will you please send us a private message with your phone number and the UPMC location involved so that our team can reach out to you to discuss. 

John Killeen's profile image
John Killeen 
4 years ago

This hospital must be on the verge of bankruptcy! They haven't returned a credit of $363.20 on my daughter's account after promising on several occasions since mid-June that it would be returned within 7-10 days. The only reason they have that money is because they sent a fraudulent bill underestimating the amount our insurance company would pay. Don't pay them a cent until your insurance company settles with them! We are filing a complaint with the Attorney General and considering criminal fraud charges against the doctor w... read more

Business response:

Hi John, We're sorry to hear about this. We'd like to help you get this resolved, in order to do so please send us a private message with your daughter's name and phone number? Thank you. 

Nathan Mawhir's profile image
Nathan Mawhir 
4 years ago

Broke the law every time I’ve been there. Tried to violate my constitutional rights which are yours unless you’re detained under NDAA. I Hired a lawyer. They disrespect nurses by not paying them enough. 

Corine Sloan's profile image
Corine Sloan 
4 years ago

I have asthma and was having trouble breathing. As a result I went to the East UPMC ER. Although my vital signs did not reflect how terrible I felt or how much trouble I was having breathing...I was left in the waiting room for OVER 2 HOURS. The lack of compassion from the registration team was sickening. As a fellow ICU Nurse with 8 plus years of experience, this is extremely disappointing. Basic fundamentals of nursing is “ABCs (Airway, Breathing, and Circulation)” therefore if any of the ABCs are involved then it’s a PRIO... read more

Business response:

Hello Corine, We are sorry you had a negative experience. UPMC takes these matters very seriously. Please send us your phone number via private message so that we can reach out to discuss. Thank you! 

Kassia Graham's profile image
Kassia Graham 
5 years ago

How can you allow this racist nurse or any others who express the same sentiment to be employed by your hospital. I wonder how many Black and non-Black people of color she has harmed over her years of employment. She should be fired immediately and her license should be revoked by the state. 

Frequently asked questions about UPMC McKeesport Emergency Care

How is UPMC McKeesport Emergency Care rated?

UPMC McKeesport Emergency Care has a 2.9 star rating with 225 reviews. 

When is UPMC McKeesport Emergency Care open?

UPMC McKeesport Emergency Care is open now. It will close at 11:59 p.m.  

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