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UPMC Hillman Cancer Center

3.5

About this business

Location details

5115 Centre Ave, Pittsburgh, PA, 15232, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.5978 reviews
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Don Boley's profile image
Don Boley 
5 years ago

ER at UPMC EAST is a disaster waiting to happen. I spent 36 hours in an ER room getting diagnosed from an injury. I am not complaining about the waiting time. With Covid-19 all facilities are jammed to get patients to diagnostic equipment like an MRI. I literally watched a patient die while 3 of the 4 nurses that were to take care of my area or ER rooms practiced being lazy, talkative on a variety of non medical subjects for 36 straight hours. There were more staff than necessary. Really. But, problems arose from not paying ... read more

Business response:

Hi Don. We’re sorry for the negative experience. If you would like to talk more about your experience, please send us a direct message with your contact information and we can have a member of our patient experience team at UPMC East reach out to discuss. Take care. 

Don Boley's profile image
Don Boley 
5 years ago

ER at UPMC EAST is a disaster waiting to happen. I spent 36 hours in an ER room getting diagnosed from an injury. I am not complaining about the waiting time. With Covid-19 all facilities are jammed to get patients to diagnostic equipment like an MRI. I literally watched a patient die while 3 of the 4 nurses that were to take care of my area or ER rooms practiced being lazy, talkative on a variety of non medical subjects for 36 straight hours. There were more staff than necessary. Really. But, problems arose from not paying ... read more

Business response:

Hi Don. We’re sorry for the negative experience. If you would like to talk more about your experience, please send us a direct message with your contact information and we can have a member of our patient experience team at UPMC East reach out to discuss. Take care. 

Don Boley's profile image
Don Boley 
5 years ago

ER at UPMC EAST is a disaster waiting to happen. I spent 36 hours in an ER room getting diagnosed from an injury. I am not complaining about the waiting time. With Covid-19 all facilities are jammed to get patients to diagnostic equipment like an MRI. I literally watched a patient die while 3 of the 4 nurses that were to take care of my area or ER rooms practiced being lazy, talkative on a variety of non medical subjects for 36 straight hours. There were more staff than necessary. Really. But, problems arose from not paying ... read more

Business response:

Hi Don. We’re sorry for the negative experience. If you would like to talk more about your experience, please send us a direct message with your contact information and we can have a member of our patient experience team at UPMC East reach out to discuss. Take care. 

Jenn Cruickshank's profile image
Jenn Cruickshank 
5 years ago

UPMC did not properly set up the referral for my child's specialist visit and after 5 MONTHS of back and forth with their billing and my insurance trying to find out which hoops to jump through, their billing department fully aware that I have worked continually for months since the very first bill and insurance is slow, sent the bill to collections after assuring me they would not. Incompetent billing is going to hurt my credit and I haven't met a specialist there yet who was worth this kind of effort, not one. Garbage. 

Business response:

Hi Jenn. We are sorry to hear about this negative experience. Can you please send us a private message with your contact information so that we can have someone from Billing reach out to you to try to help with this? 

Jenn Cruickshank's profile image
Jenn Cruickshank 
5 years ago

UPMC did not properly set up the referral for my child's specialist visit and after 5 MONTHS of back and forth with their billing and my insurance trying to find out which hoops to jump through, their billing department fully aware that I have worked continually for months since the very first bill and insurance is slow, sent the bill to collections after assuring me they would not. Incompetent billing is going to hurt my credit and I haven't met a specialist there yet who was worth this kind of effort, not one. Garbage. 

Business response:

Hi Jenn. We are sorry to hear about this negative experience. Can you please send us a private message with your contact information so that we can have someone from Billing reach out to you to try to help with this? 

Jenn Cruickshank's profile image
Jenn Cruickshank 
5 years ago

UPMC did not properly set up the referral for my child's specialist visit and after 5 MONTHS of back and forth with their billing and my insurance trying to find out which hoops to jump through, their billing department fully aware that I have worked continually for months since the very first bill and insurance is slow, sent the bill to collections after assuring me they would not. Incompetent billing is going to hurt my credit and I haven't met a specialist there yet who was worth this kind of effort, not one. Garbage. 

Business response:

Hi Jenn. We are sorry to hear about this negative experience. Can you please send us a private message with your contact information so that we can have someone from Billing reach out to you to try to help with this? 

Franklin S Werren's profile image
Franklin S Werren 
recommend  Recommended
5 years ago

This is Mom after staying 12 days in Hamot, and just walked yesterday from the living room to her bedroom and back. What a recovery... 92 and having a PEC tube installed. I should say ran, we had a hard time keeping up with her!!! 

Andrea Michele Badgett's profile image
Andrea Michele Badgett 
recommend  Recommended
5 years ago

My family and I cannot thank the amazing team of doctors and nurses that saved my fathers life this week. In the last few years we have had two family members fall into unfortunate circumstances where they were under the medical care in UPMC Hamot's ICU and each time we were blessed to be treated with incredible care. The doctors and nurses took the time to sit with our family and explain in detail each step of every process. The staff remembered all of our names making us feel like we weren't just another bed/room number. W... read more

Robin Powell'Dillard's profile image
Robin Powell'Dillard 
recommend  Recommended
5 years ago

excellent care. DR'S HAVE EXCELLENT BEDSIDE MANORS. THE STAFF IS WELL TRAINED, CARING, CONCERNED & ALWAYS POLITE. VERY PROFE SSIONAL. VERY, VERY SATISFIED WITH ALL OF MY DR.'S. ESPECIALLY M6 DR., MY FRIEND, DR. GARY FISCHER. UPMC GENERAL INTERNAL MEDICINE, 9 SOUTH OF MONTIFIORE HOSPITAL. 🤗☺💖😄⚘🕊😇. 

Business response:

Hi Robin, Thank you for your kind words. We will be sure to share this with Dr. Fischer and his team! 

Frequently asked questions about UPMC Hillman Cancer Center

How is UPMC Hillman Cancer Center rated?

UPMC Hillman Cancer Center has a 3.5 star rating with 978 reviews. 

When is UPMC Hillman Cancer Center open?

UPMC Hillman Cancer Center is closed now. It will open tomorrow at 8:30 a.m. 

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