This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
University Place Apartments
- Apartments
- Huntsville, TX
About this business
Location details
2501 Lake Road, Apt 289, Huntsville, TX, 77340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great Apartments I'm on my second year at Santa Fe trails, and it has been and overall great experience. The ladies at the front are always super nice, and maintenance is always on top of their game. It is an affordable price compared to the other properties, and they cover water and internet. Santa Fe trails are and overall great property to lease at.
MY home i have had nothing but a great experience here at university place apartments! customer service has improved tremendously over the year that i have lived here!
Current resident...horrible office staff No good customer service. Office staff very rude! 1 year here & I must find somewhere else to live. They do not care about residents needs, only their rent. I have never been late paying my rent. They have even over charge me, then credited me back months later. That means nothing. I have lived here 11 months now, my stove still not fix ...i just gave up. They are just a terrible set of people in that office. Live somewhere else!!!
Horrible NO STARS The maintenance is horrible!! Customer service is horrible, the apartments are horrible, the manager is horrible, the main office is horrible, over all experiance is the worst I've ever had. Nicole is a horrible "manager", Candy only does her job when you call headquarters, your apartment could be burning down..... Literally and she'd be worried about God knows who but not the apartments nor the people. They put us in a vacant unit... With no heater in the winter and didn't care about ALL of our food going ... read more
Maitenance is awful I have lived here for 3 months, i have called and spoke to the office 11 times about fixing my dishwasher (broken since i moved in) and it is still not fixed. I put in many maintenance requests that get forgotten about, maintenance is so slow and doesnt always fix the problem. Office staff are nice, but if you live here, just expect stuff to break and you will have to live with it for a while.
Love my Apartment I just moved in about a week ago, and I love it here. My apartment is so adorable and the price I got was a great deal. I looked at so many over priced units , they were nice , had nice amenities to use, but the price was out of this world. And I dealt with a lot of office staff that acted as though I was bothering them. I felt welcomed and comfortable the moment I walked into the office at University Club. You can not beat the deal they give you and the home feeling you will have when you come to visit or ... read more
No STARS!! You better take picture of the apartment before and after you leave to apartment or they will try to charge you for things that you did not cause. They tried to charge me for not cleaning a/c vents lol I'm not maintenance. Nicole is a horrible manager me and her definitely did not see eye to eye on move out because she is a liar and manipulator and she never be allowed to mange anything!!!!
HORRIBLE MANAGEMENT!!!!! We dealt directly with Nicole K. We cleaned and repainted the apartment for a day, about a week before the lease was to end. I asked my daughter and her roommate/ best friend to call the office and ask for a walk thru to see if by chance there was something we missed so we could correct it to ensure we could get the deposite back, leave the apartment as we found it, which that's another story. I was so mad at my daughter because she said she couldn't find the pics of how the apartment looked when we ... read more
current resident Like stated in the below review the gym equipment has not worked in over a year...no exaggeration. Every time the equipment is asked about the Property Manager, Candy, always make an excuse as to why the equipment is not here. It doesn't take a year to replace raggedy equipment. Furthermore, she is not a very nice lady. Every time I come into the office she is outside smoking a cigarette. I have came to the conclusion that she probably doesn't do any work. You can tell by her demeanor when you talk to her th... read more
Frequently asked questions about University Place Apartments
How is University Place Apartments rated?
University Place Apartments has a 2.6 star rating with 82 reviews.
When is University Place Apartments open?
University Place Apartments is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com