University Place Apartments

Tiffany K. 

on Apartments

5 years ago

MY home i have had nothing but a great experience here at university place apartments! customer service has improved tremendously over the year that i have lived here! 

Annmarie C. 

on Apartments

6 years ago

Current resident...horrible office staff No good customer service. Office staff very rude! 1 year here & I must find somewhere else to live. They do not care about residents needs, only their rent. I have never been late paying my rent. They have even over charge me, then credited me back months later. That means nothing. I have lived here 11 months now, my stove still not fix ...i just gave up. They are just a terrible set of people in that office. Live somewhere else!!! 

Zulema C. 

on Apartments

7 years ago

Horrible NO STARS The maintenance is horrible!! Customer service is horrible, the apartments are horrible, the manager is horrible, the main office is horrible, over all experiance is the worst I've ever had. Nicole is a horrible "manager", Candy only does her job when you call headquarters, your apartment could be burning down..... Literally and she'd be worried about God knows who but not the apartments nor the people. They put us in a vacant unit... With no heater in the winter and didn't care about ALL of our food going ... read more

Tory J. 

on Apartments

7 years ago

No STARS!! You better take picture of the apartment before and after you leave to apartment or they will try to charge you for things that you did not cause. They tried to charge me for not cleaning a/c vents lol I'm not maintenance. Nicole is a horrible manager me and her definitely did not see eye to eye on move out because she is a liar and manipulator and she never be allowed to mange anything!!!! 

Anthony R. 

on Apartments

7 years ago

HORRIBLE MANAGEMENT!!!!! We dealt directly with Nicole K. We cleaned and repainted the apartment for a day, about a week before the lease was to end. I asked my daughter and her roommate/ best friend to call the office and ask for a walk thru to see if by chance there was something we missed so we could correct it to ensure we could get the deposite back, leave the apartment as we found it, which that's another story. I was so mad at my daughter because she said she couldn't find the pics of how the apartment looked when we ... read more

Billy B. 

on Apartments

9 years ago

current resident Like stated in the below review the gym equipment has not worked in over a year...no exaggeration. Every time the equipment is asked about the Property Manager, Candy, always make an excuse as to why the equipment is not here. It doesn't take a year to replace raggedy equipment. Furthermore, she is not a very nice lady. Every time I come into the office she is outside smoking a cigarette. I have came to the conclusion that she probably doesn't do any work. You can tell by her demeanor when you talk to her th... read more

Melissa H. 

on Apartments

9 years ago

Living experience The gym equipment that's shown here, only the weights work. Nothing else turns on and so the treadmills don't move. Maintenance isn't too bad, but management is horrible with customer service. We had problems with our light bill due to poor maintenance with the AC unit. The manager didn't want to pretty much hear us out. She's a belligerent woman. The apartments have issues with pest control as they don't do it monthly. Things have to be pursued many times before action is taken on behalf of the apartment m... read more

An Apartments.com Renter 

on Apartments

10 years ago

horrible!! Very disappointed.... I really wish I wouldn't have signed a lease here. Yes it is one of the cheaper places to live however I would have rather came out the extra expenses and lived in a place where they actually fix things.