University Club Apartments

Concetta V 

on BBB

a year ago

Always have a responsible response from maintenance.. no issues unresolved. 

Barbara W 

on BBB

a year ago

I have called daily, sometimes twice daily, for two weeks! I have yet to hear anything but a recording promising to return my call. I have left message after message to no avail! Apparently, **** **** ****** ****. just doesn't care. How can that be? I even tried the corp. office number in Maitland. Again NOTHING! How unfair to the already concerned Florida Senior that they are "baiting!" Wow! 

Michael B 

on BBB

a year ago

I am a disabled senior 62 I was forced take an expensive amenities package. No stove No washer Evicted in the first month, because I disputed it Penalize because I can't walk 50% No front door buzzer (fell because I had to go down stairs) Refused to help nurse assistant get in building for scheduled transfusion. 

Viv M 

on BBB

a year ago

Worst living experience ever…. Apartment was filthy, broken appliances, gaps in flooring, blotchy paint all over. Worst of all it was insect infested beginning with roaches, ants, earwigs, spiders etc… I was told by management that I could do anything I wanted to the inside of the apartment as long as when I moved it was in better shape than I found it. NEVER was I told that if I replaced broken appliances or painted I would have to put back the broken ones and repaint when I left. After I totally cleaned, painted, closed ga... read more

Terri Lillian M 

on BBB

a year ago

OMG! I felt so bad when I was told that I would not get my $350.00 refunded even though my application was not even completed due to a glitch on their website, but after reading the BBB reviews I feel lucky that I did not move into one of this companys' apartments. This company is a total scam. How can you just keep someones money when you have not approved their app? I made a mistake and sent these crooks my money without signing the app because when I went to sign in the required areas, it just would not take so I gave up ... read more

Larry S 

on BBB

a year ago

They are definitely Less than Honorable ! The management of the New Senior Apartments in Port Orange Are Scammers 

Susan M 

on BBB

a year ago

I applied to one of their apartments that Concord Rents manages, Village Park apartments in Winter Park, Fl, in February of 2022, I finally got a call that there was an apartment available a couple months ago. Their website said at the time I applied that it was for seniors 62+ or 55 and under with a disability. I was trying to rent an apartment for my son and I as we are both on disability, but they denied my son because he is 28 years old, which is discrimination. He is on disability, so he met their original criteria at t... read more

Nyasia L 

on BBB

a year ago

This company took my money after saying they would put my application on hold due to not having the apartment I applied for I asked when will one be ready and no has reopened my application to give me an update I called several times to the point I drove to the property for them to tell me I would have to wait I’ve waited 4 months and they canceled my application and took my holding fee of $350 and application fee I was told my place would be secured I got a call for some type of screening process and was approved still no a... read more

Lynne W 

on BBB

a year ago

I applied for an apartment for my disabled son and myself, I am 72 years old and also disabled in Feb 2023. When I spoke to the Newport Sound leasing consultant I was told they had "several" apartments. I paid the $150 application fee and the $300 holding deposit. Because the unit was income restricted Concord Rents forced me to quit my P/T job before they would approve me. OK, but I was relocating several hundred miles to New Smyrna Beach from SWFL. It was literally impossible for me to continue working where I was. Additio... read more