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UnityPoint Clinic Family Medicine - Lakeview
- Healthcare
- West Des Moines, IA
About this business
Location details
6000 University Ave Ste 101, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been using UnityPoint Lakeview for over twenty years and have been very pleased with the service I have received.
The doctors and nursing staff treat me well but the support staff seems to have complete disregard for the patients, or a staggering lack of competence and accountability. The office manager refuses to return my calls, despite multiple requests and errors repeated month after month and after month.
The place is awful. I had an appt at 1030, didn’t get called back until 1115 and waited another 15 minutes for the doctor to come in. When you need a refill on medication, they state that you’re to have the pharmacy reach out to them. I did that 3 times to get a refill, ended up having to call the clinic, and when I did get the refill sent in, they sent it to wrong pharmacy twice
The place is awful. I had an appt at 1030, didn’t get called back until 1115 and waited another 15 minutes for the doctor to come in. When you need a refill on medication, they state that you’re to have the pharmacy reach out to them. I did that 3 times to get a refill, ended up having to call the clinic. What a joke
Frequently asked questions about UnityPoint Clinic Family Medicine - Lakeview
How is UnityPoint Clinic Family Medicine - Lakeview rated?
UnityPoint Clinic Family Medicine - Lakeview has a 2.2 star rating with 14 reviews.
When is UnityPoint Clinic Family Medicine - Lakeview open?
UnityPoint Clinic Family Medicine - Lakeview is closed now. It will open at 8:00 a.m.
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