UnityPoint Clinic Family Medicine - Lakeview

John C 

on Google

2 weeks ago

The doctors and nursing staff treat me well but the support staff seems to have complete disregard for the patients, or a staggering lack of competence and accountability. The office manager refuses to return my calls, despite multiple requests and errors repeated month after month and after month. 

Aaron Smith 

on Google

a month ago

The place is awful. I had an appt at 1030, didn’t get called back until 1115 and waited another 15 minutes for the doctor to come in. When you need a refill on medication, they state that you’re to have the pharmacy reach out to them. I did that 3 times to get a refill, ended up having to call the clinic, and when I did get the refill sent in, they sent it to wrong pharmacy twice 

Aaron Smith 

on Google

2 months ago

The place is awful. I had an appt at 1030, didn’t get called back until 1115 and waited another 15 minutes for the doctor to come in. When you need a refill on medication, they state that you’re to have the pharmacy reach out to them. I did that 3 times to get a refill, ended up having to call the clinic. What a joke 

Amy Sash 

on Google

4 months ago

So I’ve been going there for a few years and I have lower back pain and I see Brett Stewart and he basically told me to not advocate for my healthcare and I have every right to advocate for my healthcare when I see specialist. And his nurse Helene basically does not reply in the portal, Plus, I was going to PT and I was having incontinence with my bowels and Helene asked me if I really had diarrhea. I’m 52 years old and I think I know what loss of bowels are. And I asked for a referral a second opinion for an ENT waited thre... read more