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United Wholesale Mortgage

4.1
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About this business

Location details

1414 E Maple Rd, Troy, MI, 48083, United States

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WeekdayScheduleStatus
Mon8:05 a.m. to 8:00 p.m.
Tue8:05 a.m. to 8:00 p.m.
Wed8:05 a.m. to 8:00 p.m.
Thu8:05 a.m. to 8:00 p.m.
Fri8:05 a.m. to 8:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.12,937 reviews
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Daisy B.'s profile image
Daisy B. 
on Birdeye

2 years ago

Don't waste your time with them. I applied for a mortgage refinance with them through a broker Thomas Lending LLC (they also get One Star review) more than 6 months ago. They approved the loan and locked the rate 4 months ago. However they have been giving me nightmares since then asking for everything under the sun. This is when I have 60% equity in my house and have a debt to income ratio of 28/30. The underwriter who was working on my loan in grossly unqualified to be an underwriter and does not understand basic numbers a... read more

Capital Banc Of C.'s profile image
Capital Banc Of C. 
on Birdeye

3 years ago

Unless you want to get bombarded with emails and phone calls do not sign up with this bank i've told them numerous times to stop calling and they don't care they will bug and bug! 

David B.'s profile image
David B. 
on Birdeye

3 years ago

Wish that our loan was not with them. I am trying to setup ACH, paying my loan directly out of my checking account and I have NEVER had so much difficulty. To start with they say to download their ACH form if the loan name and the checking account name is not in the same name, i.e. paying with a business account the only problem is that the link to the form does not work. So after three days of trying to get hold of them they mailed me the form, two weeks later I received the form. I sent in the form with a cancelled che... read more

Megan M.'s profile image
Megan M. 
on Birdeye

3 years ago

My experience with United Wholesale Mortgage as been the worst! If I could give them "0" stars I would. They are very unprofessional in how they handled my refi! Not only did they make it extremely stressful but literally put me through hell for 3 months all to get me all the way to the end then right before closing retract their decision and deny me all because my employer does not give holiday pay for Labor day! They literally requested my employer write a statement that they do not pay holiday pay on Labor... read more

Brian D C.'s profile image
Brian D C. 
on Birdeye

3 years ago

I am a Mortgage Broker of more than 25 years and I write and read reviews. UWM is a great Company and I close loans in 11 days with them. Sometimes 20 days. No difference. People, If you are having issues with your Loan it is your BROKER who is responsible, almost always! When I have issues, I have the number of at least 3 different people that can fix WHATEVER it is within minutes. Brokers drive that train and you need experienced and successful Brokers representing you! Take control and responsibility! 

usha y.'s profile image
usha y. 
on Birdeye

3 years ago

This is the worst company I had experienced with. Their promise is a big lie. They wait until the last moment close to closing to do the paperwork and then they charge you lot so you don't have enough time to find another mortgage. Thy promised me that I can refinance after 6 month with no closing cost. When I called them to refinance , closing cost is high plus they giving me an interest rate high when I got 2.5 % with another mortgage. So please don' t choose this company at all. 

For S.'s profile image
For S. 
on Birdeye

3 years ago

Worst company ever! In my opinion, I don't know if the appraiser (Fred Chervenak) is totally clueless or if he was forced by management to submit an appraisal that was $55,000 less than comparable homes in the area. Needless to say, we lost the house sale. I will NEVER do business with them nor do I recommend anyone else do so. (Just look at the other ~100 one-star comments and you will agree.) 

Cure Clinical L.'s profile image
Cure Clinical L. 
on Birdeye

3 years ago

UNITED WHOLESALE MORTGAGE MUST BE INVESTIGATED !!!!!! THEY CHARGE OUTRAGEOUS AMOUNTS FOR POINTS. THEY ARE TAKING ADVANTAGE OF PEOPLE DESPERATE TO OWN HOMES. I ONLY HAVE A COUPLE OF DAYS TO LOCK MY RATE AND WAS JUST TOLD THAT THERE IS NO OPTION FOR ME TO GET A LOAN WITH NO POINTS...... THEN, THEY TOLD ME TO PAY AN OUTRAGEOUS AMOUNT (YOU CAN BUY A CAR WITH THE AMOUNT THEY ARE CHARGING YOU FOR POINTS !!!!!!) IN ORDER TO GET A LOAN WITH THEM !!!!!!!! ALL OF US WHO HAVE BEEN VICTIMIZED BY UNITED WHOLESALE MORTGAGE MUST FILE A CL... read more

Cure Clinical L.'s profile image
Cure Clinical L. 
on Birdeye

3 years ago

UNITED WHOLESALE MORTGAGE MUST BE INVESTIGATED !!!!!! THEY CHARGE OUTRAGEOUS AMOUNTS FOR POINTS. THEY ARE TAKING ADVANTAGE OF PEOPLE DESPERATE TO OWN HOMES. I ONLY HAVE A COUPLE OF DAYS TO LOCK MY RATE AND WAS JUST TOLD THAT THERE IS NO OPTION FOR ME TO GET A LOAN WITH NO POINTS...... THEN, THEY TOLD ME TO PAY AN OUTRAGEOUS AMOUNT (YOU CAN BUY A CAR WITH THE AMOUNT THEY ARE CHARGING YOU FOR POINTS !!!!!!) IN ORDER TO GET A LOAN WITH THEM !!!!!!!! ALL OF US WHO HAVE BEEN VICTIMIZED BY UNITED WHOLESALE MORTGAGE MUST FILE A CL... read more

Frequently asked questions about United Wholesale Mortgage

How is United Wholesale Mortgage rated?

United Wholesale Mortgage has a 4.1 star rating with 2,937 reviews. 

When is United Wholesale Mortgage open?

United Wholesale Mortgage is closed now. It will open on Friday at 8:05 a.m. 

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