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Ulta Beauty

2.5

About this business

Location details

11500 W Burleigh St Spc C, Wauwatosa, WI, 53222, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
2.51,455 reviews
Select a rating
Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Shelby S's profile image
Shelby S 
2 years ago

This all started the morning Ulta released its promo-free 38-piece set with a value of $318, free with any purchase of $140. I have been waiting for a promo like this, so I went ahead and made sure I had $140 worth of products in my cart and quickly checked out. I wanted to make sure I did not waste any time checking out so I could receive the free 38-piece set. When I placed my order, it said everything was in stock, including the free 38-piece set. 3 days later on September 18, I received an email stating that the rest of ... read more

Business response:

Hi ******, thank you for reaching out to us regarding your ordering experience. We understand how it would be frustrating for part of your order to be cancelled as we know you were looking forward to it. We try our best to ensure our inventory is as accurate as possible as we're accepting orders, so we're truly sorry that the free gift was out of stock at the time your order was being fulfilled. After partnering with our internal team, the $25 e-gift card is the most we are able to offer at this time. If you would like us to... read more

Livia R's profile image
Livia R 
2 years ago

The birthday gift for Ulta Members is a SCAM!! Totally fake advertisement. They never have it available in the stores, and you are forced to order it online and pay 35$ in shipping costs.Is it really difficult to keep a stock of gifts at stores? So bad for Ulta that their competitors take it so much seriously. Besides that, the customers are denied to file a complaint for this subject. I mean, does Ulta really want to hear their customers? So disappointing!!! 

Business response:

We apologize for any frustration you may have regarding the September birthday gift being currently out of stock at your location. Unfortunately, we're unable to ship a gift with purchase on its own, as it can only be processed with a qualifying purchase online order while in stock at our warehouse. In the pretty fine print of our birthday offers, it states that this gift is subject to shipping and requires a purchase if doing a pick up order as well. An alternate option in the future would be to contact a different local Ul... read more

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 2.5 star rating with 1,455 reviews. 

When is Ulta Beauty open?

Ulta Beauty is closed now. It will open at 10:00 a.m. 

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