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Ulta Beauty
- Beauty
- Wauwatosa, WI
About this business
Location details
11500 W Burleigh St Spc C, Wauwatosa, WI, 53222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Ulta is run like a scam. They advertise various promotions and do not deliver on their part despite fulfilling the stipulations. Makes it very difficult to reach customer service rep -- even with multiple attempts, methods, avenues. They store payment information even though I opted to "NOT save payment info." My account keeps showing charges despite the website claiming my order did not go through (never specifies why) and I am unable to speak to a rep. ***** to the stores is also unhelpful due to incompetence and poor atti... read more
Business response:
Hi *********! We are very sorry to hear about the troubles that you have had contacting our ***** Services teams. Our teams were unable to locate your previous contact history, but you can always reach out to our ***** Services teams through the contact us page on our website here: ******************************************************************* Regarding your pending charges, a pending authorization hold on funds may be placed on your account for an order that did not fully go through or a completed order that has not ye... read more
It's my birthday month and I haven't been able to order a thing this entire month, and now it's almost over. Each week I've tried to place an order, I encounter an error: coupon not working, items disappearing from my cart, today's most recent one is a M3 error message when trying to checkout for a pick up order. It seems the only way one's able to make a successful purchase is by physically going to the store, but I am unable to do that. I haven't been able to use my prestige coupon, haven't been able to shop during the 21 ... read more
Business response:
Hi ******, we are so sorry that you have been experiencing issues checking out online. We love beauty deals just like you and our teams are working very closely together to troubleshoot each issue with guests. We're working hard to make it right for our guests. We appreciate you being patient with us while we resolve this for you, and we understand how incredibly frustrating it must be to encounter difficulties while trying to place an order. We see that our teams have gotten back to us regarding the issues you were having a... read more
Ulta is run like a scam. They advertise various promotions and do not deliver on their part despite fulfilling the stipulations. Makes it very difficult to reach customer service rep -- even with multiple attempts, methods, avenues. They store payment information even though I opted to "NOT save payment info." My account keeps showing charges despite the website claiming my order did not go through (never specifies why) and I am unable to speak to a rep. ***** to the stores is also unhelpful due to incompetence and poor atti... read more
Business response:
Hi *********! We are very sorry to hear about the troubles that you have had contacting our ***** Services teams. Our teams were unable to locate your previous contact history, but you can always reach out to our ***** Services teams through the contact us page on our website here: ******************************************************************* Regarding your pending charges, a pending authorization hold on funds may be placed on your account for an order that did not fully go through or a completed order that has not ye... read more
It's my birthday month and I haven't been able to order a thing this entire month, and now it's almost over. Each week I've tried to place an order, I encounter an error: coupon not working, items disappearing from my cart, today's most recent one is a M3 error message when trying to checkout for a pick up order. It seems the only way one's able to make a successful purchase is by physically going to the store, but I am unable to do that. I haven't been able to use my prestige coupon, haven't been able to shop during the 21 ... read more
Business response:
Hi ******, we are so sorry that you have been experiencing issues checking out online. We love beauty deals just like you and our teams are working very closely together to troubleshoot each issue with guests. We're working hard to make it right for our guests. We appreciate you being patient with us while we resolve this for you, and we understand how incredibly frustrating it must be to encounter difficulties while trying to place an order. We see that our teams have gotten back to us regarding the issues you were having a... read more
Horrible my first order and said was delivered However was not received. They refuse to help in any way. So frustrating
Business response:
We can see how upsetting it could be to not receive your order, *******. We will follow up with you via email. We hope you have an amazing rest of the day.
Horrible my first order and said was delivered However was not received. They refuse to help in any way. So frustrating
Business response:
We can see how upsetting it could be to not receive your order, *******. We will follow up with you via email. We hope you have an amazing rest of the day.
Horrible my first order and said was delivered However was not received. They refuse to help in any way. So frustrating
Business response:
We can see how upsetting it could be to not receive your order, *******. We will follow up with you via email. We hope you have an amazing rest of the day.
Horrible my first order and said was delivered However was not received. They refuse to help in any way. So frustrating
Business response:
We can see how upsetting it could be to not receive your order, *******. We will follow up with you via email. We hope you have an amazing rest of the day.
Horrible my first order and said was delivered However was not received. They refuse to help in any way. So frustrating
Business response:
We can see how upsetting it could be to not receive your order, *******. We will follow up with you via email. We hope you have an amazing rest of the day.
Frequently asked questions about Ulta Beauty
How is Ulta Beauty rated?
Ulta Beauty has a 2.5 star rating with 1,455 reviews.
When is Ulta Beauty open?
Ulta Beauty is closed now. It will open at 10:00 a.m.
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