This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ulta Beauty
- Beauty
- Trumbull, CT
About this business
Location details
5065 Main St Space 306, Trumbull, CT, 06611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
Ulta shoppers beware!!! I bought a few products from Ulta and decided I needed to return. Brought the items to local Ulta store, with the original sales receipt and was told my return could not be processed without a phone number. I bought the items under my sister's phone number, it's a loyal program I guess. Anyway, I did not have my phone with me at the time to give the number. Sales associate at the register insisted she could not process the return without a phone number. Again, the original receipt for purchase was wit... read more
Business response:
Hi *******, thank you for sharing your honest experience with us! Our guests arent required to have rewards accounts to shop or make returns with us; it just makes the process easier. Were truly sorry for the misinformation and any discomfort your experience caused. We would like to connect with you to learn more about your experience and pass along your feedback to our **************** team for review. We will be following up with you via email to get more information!
I used the app to order some skincare that totalled almost $120. I had selected to pick up at my nearest location, as I had many times before. I placed the order in the morning, and drove that evening after work to receive the items, as I needed them before I left the next day out of town for work. The lady at the counter verified my ID, but could not find the order. I checked my email, but then thought it may be in the app as i had recently downloaded to make ordering easier. Somehow when I was filling in the pick up person... read more
Business response:
Hi *******, thank you for sharing this experience with us. We apologize for any inconvenience and concern this situation may have caused you. We do see that our ***** Services teams have assisted you and processed a refund for your order which was delivered to the incorrect address. We highly recommend updating your account information so your new address is on record, and be sure to always double-check your info before clicking PLACE ORDER. We sincerely hope your next experience with us will be a more positive one!
Frequently asked questions about Ulta Beauty
How is Ulta Beauty rated?
Ulta Beauty has a 1.8 star rating with 539 reviews.
When is Ulta Beauty open?
Ulta Beauty is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com