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Ulta Beauty

1.8

About this business

Location details

5065 Main St Space 306, Trumbull, CT, 06611, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
1.8539 reviews
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Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Cynthia H's profile image
Cynthia H 
a year ago

I had my hair colored at the ****************** location. I have had it colored there for years. I was not satisfied as I paid. My color was darker blonde underneath. My gray was not even colored on the right side of my face. The stylist never showed me my hair with a hand held mirror. I paid $100 for a service I wasn't happy with. I have made multiple attempts to resolve this by calling the corporate office. No one calls me back. The store manager is rude. They keep saying it is under review. It has been a month. They only ... read more

Business response:

Hi *******! We sincerely apologize that you have not heard back from our ***** Services or Store Teams. Please know our teams are working on this issue, and someone will be reaching out to you shortly regarding this experience. Thank you! 

Frequently asked questions about Ulta Beauty

How is Ulta Beauty rated?

Ulta Beauty has a 1.8 star rating with 539 reviews. 

When is Ulta Beauty open?

Ulta Beauty is open now. It will close at 8:00 p.m.  

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