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UCLA Mattel Children's Hospital

4.6

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Location details

757 Westwood Plaza, Los Angeles, CA, 90095, United States

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4.6322 reviews
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Tracy Breskin-Guillette's profile image
Tracy Breskin-Guillette 
7 years ago

ER fail The doctors and nurses are wonderful so this post isn't a reflection on them. My hubby took his father to ER parked in front of ER door. He needed help getting him out of car. He asked and waited and waited. He finally had to dial 911. Crazy to have to call to get help to get into the ER. Policy or Procedure needs to be changed. 

Business response:

Thank you for sharing this feedback. We take these concerns very seriously and would appreciate the opportunity to discuss your feedback offline. You can reach us at 818-676-4334. 

Stuart Falk's profile image
Stuart Falk 
7 years ago

Excellent professional and support staff which always puts patient care first. 

Kenneth Miller's profile image
Kenneth Miller 
7 years ago

When I was around 8 yrs. old I had corrective eye surgery done here that was circa 1970. I had gone cross-eyed and they fixed it, that was 48 yrs ago and I just want to say Thank You for doing so... Sincerely K.W. Miller 

Kenneth Miller's profile image
Kenneth Miller 
7 years ago

When I was around 8 yrs. old I had corrective eye surgery done here that was circa 1970. I had gone cross-eyed and they fixed it, that was 48 yrs ago and I just want to say Thank You for doing so... Sincerely K.W. Miller 

Cheryl Winton's profile image
Cheryl Winton 
7 years ago

I’m in the hospital right now recovering from a total knee replacement. The staff has been incredible. Everyone extremely nice and so professional. They check in on me often and thoroughly explain what they’re doing and answer any questions I have. Great! 

Kristy Johnson's profile image
Kristy Johnson 
7 years ago

Went to see a neurologist (who was very nice), however the receptionists in the office were extremely rude and unprofessional. From the moment I called to make the appointment I had apprehensions about this place. Received the same unprofessional and rude attitude upon arriving to the office. Someone needs to train the receptionists on proper customer service or hire someone who should be in the healthcare industry. I almost walked out!! Wouldn’t recommend this office at all! 

Business response:

Thanks for reaching out. It appears you may have reviewed our main hospital, which does not hold specific doctors offices. In order to make sure your concerns are properly addressed, it would be best to reach out directly to the office you visited. If …See More 

AleyOmar TamMac's profile image
AleyOmar TamMac 
7 years ago

El mejor hospital cada que nos niños se enferman los llevo ahí y los atienden muy bien 

Brit Winner's profile image
Brit Winner 
7 years ago
Brit Winner's profile image
Brit Winner 
7 years ago

Frequently asked questions about UCLA Mattel Children's Hospital

How is UCLA Mattel Children's Hospital rated?

UCLA Mattel Children's Hospital has a 4.6 star rating with 322 reviews. 

When is UCLA Mattel Children's Hospital open?

UCLA Mattel Children's Hospital is open now. It is open 24/7. 

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