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U-Haul Trailer Hitches
- Automotive
- Klamath Falls, OR
About this business
Location details
2528 Washburn Way, Klamath Falls, OR, 97603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
My entire U-Box experience and move has been marred by the organizational incompetence of U-Haul and a lack of accountability between departments. I made a move to ** from ********** to start my first position in my career. The expected shipment date was 8-9 with movers hired for the 10th. I called on both the 7th and 8th to speak to separate associates to confirm that indeed my shipment was on the way, and they both said yes. I get notification the day it was to arrive that it had, in fact, not even left **. The associate i... read more
Business response:
Hello *******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My entire U-Box experience and move has been marred by the organizational incompetence of U-Haul and a lack of accountability between departments. I made a move to ** from ********** to start my first position in my career. The expected shipment date was 8-9 with movers hired for the 10th. I called on both the 7th and 8th to speak to separate associates to confirm that indeed my shipment was on the way, and they both said yes. I get notification the day it was to arrive that it had, in fact, not even left **. The associate i... read more
Business response:
Hello *******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I got Hitch and wiring installed and this is how bad it is. No response from the manager at ******* yet.1. I told them on phone this is 2014 SQ5 yet they ordered a hitch for 2013 and screwed it up.2. ********* said he has to drill holes in the hitch to install, I check online this is 100% wrong. I am worried about where he will drill the holes.3. Bumper is 100% mis-aligned, attached images and video. Emailed the support yet no response.4. Wiring is hanging loose, seems 100% wrong here.5. Also I see loose screws, I am worried... read more
Business response:
Hello Atul. I am sorry about the issues you had with the hitch/wiring installation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My entire U-Box experience and move has been marred by the organizational incompetence of U-Haul and a lack of accountability between departments. I made a move to ** from ********** to start my first position in my career. The expected shipment date was 8-9 with movers hired for the 10th. I called on both the 7th and 8th to speak to separate associates to confirm that indeed my shipment was on the way, and they both said yes. I get notification the day it was to arrive that it had, in fact, not even left **. The associate i... read more
Business response:
Hello *******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We rented a trailer online; and somehow an order for "Moving Supplies for a 20' truck" was entered. When I contacted Uhaul, they said the order form is automatically populated as a CONVENIENCE, and the customer must check the box "NO, I do not need these supplies, or the order is created. They gave me the option of returning the items, but I explained they were delivered to our old address, and we now live 600 miles away. They stood by their policy of creating the order for supplies. This is FRAUD. I disputed the charge with... read more
Business response:
Hello ******, I am sorry about the issues you had with your online order. When making the reservation, you have to select either "Add These Supplies" or "No thanks, I do not need supplies" in order to proceed with the reservation. I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We rented a trailer online; and somehow an order for "Moving Supplies for a 20' truck" was entered. When I contacted Uhaul, they said the order form is automatically populated as a CONVENIENCE, and the customer must check the box "NO, I do not need these supplies, or the order is created. They gave me the option of returning the items, but I explained they were delivered to our old address, and we now live 600 miles away. They stood by their policy of creating the order for supplies. This is FRAUD. I disputed the charge with... read more
Business response:
Hello ******, I am sorry about the issues you had with your online order. When making the reservation, you have to select either "Add These Supplies" or "No thanks, I do not need supplies" in order to proceed with the reservation. I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We rented a trailer online; and somehow an order for "Moving Supplies for a 20' truck" was entered. When I contacted Uhaul, they said the order form is automatically populated as a CONVENIENCE, and the customer must check the box "NO, I do not need these supplies, or the order is created. They gave me the option of returning the items, but I explained they were delivered to our old address, and we now live 600 miles away. They stood by their policy of creating the order for supplies. This is FRAUD. I disputed the charge with... read more
Business response:
Hello ******, I am sorry about the issues you had with your online order. When making the reservation, you have to select either "Add These Supplies" or "No thanks, I do not need supplies" in order to proceed with the reservation. I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We rented a trailer online; and somehow an order for "Moving Supplies for a 20' truck" was entered. When I contacted Uhaul, they said the order form is automatically populated as a CONVENIENCE, and the customer must check the box "NO, I do not need these supplies, or the order is created. They gave me the option of returning the items, but I explained they were delivered to our old address, and we now live 600 miles away. They stood by their policy of creating the order for supplies. This is FRAUD. I disputed the charge with... read more
Business response:
Hello ******, I am sorry about the issues you had with your online order. When making the reservation, you have to select either "Add These Supplies" or "No thanks, I do not need supplies" in order to proceed with the reservation. I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We rented a trailer online; and somehow an order for "Moving Supplies for a 20' truck" was entered. When I contacted Uhaul, they said the order form is automatically populated as a CONVENIENCE, and the customer must check the box "NO, I do not need these supplies, or the order is created. They gave me the option of returning the items, but I explained they were delivered to our old address, and we now live 600 miles away. They stood by their policy of creating the order for supplies. This is FRAUD. I disputed the charge with... read more
Business response:
Hello ******, I am sorry about the issues you had with your online order. When making the reservation, you have to select either "Add These Supplies" or "No thanks, I do not need supplies" in order to proceed with the reservation. I documented your concern and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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