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U-Haul Trailer Hitches
- Automotive
- Klamath Falls, OR
About this business
Location details
2528 Washburn Way, Klamath Falls, OR, 97603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I originally scheduled to rent a 20ft truck from a U-haul location near me on July 13th. August 17th two days before I move they call me and tell me I have two options if I want the truck that I scheduled for. Both options are an hour away from me and they would not give me any way of getting the car. I talked to this Regional manager in ******** named *******. Who said that was the best he could do and did not help me any further than that. I hung up and call the customer service number who found me the exact truck I reserv... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I originally scheduled to rent a 20ft truck from a U-haul location near me on July 13th. August 17th two days before I move they call me and tell me I have two options if I want the truck that I scheduled for. Both options are an hour away from me and they would not give me any way of getting the car. I talked to this Regional manager in ******** named *******. Who said that was the best he could do and did not help me any further than that. I hung up and call the customer service number who found me the exact truck I reserv... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I originally scheduled to rent a 20ft truck from a U-haul location near me on July 13th. August 17th two days before I move they call me and tell me I have two options if I want the truck that I scheduled for. Both options are an hour away from me and they would not give me any way of getting the car. I talked to this Regional manager in ******** named *******. Who said that was the best he could do and did not help me any further than that. I hung up and call the customer service number who found me the exact truck I reserv... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I originally scheduled to rent a 20ft truck from a U-haul location near me on July 13th. August 17th two days before I move they call me and tell me I have two options if I want the truck that I scheduled for. Both options are an hour away from me and they would not give me any way of getting the car. I talked to this Regional manager in ******** named *******. Who said that was the best he could do and did not help me any further than that. I hung up and call the customer service number who found me the exact truck I reserv... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I originally scheduled to rent a 20ft truck from a U-haul location near me on July 13th. August 17th two days before I move they call me and tell me I have two options if I want the truck that I scheduled for. Both options are an hour away from me and they would not give me any way of getting the car. I talked to this Regional manager in ******** named *******. Who said that was the best he could do and did not help me any further than that. I hung up and call the customer service number who found me the exact truck I reserv... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I originally scheduled to rent a 20ft truck from a U-haul location near me on July 13th. August 17th two days before I move they call me and tell me I have two options if I want the truck that I scheduled for. Both options are an hour away from me and they would not give me any way of getting the car. I talked to this Regional manager in ******** named *******. Who said that was the best he could do and did not help me any further than that. I hung up and call the customer service number who found me the exact truck I reserv... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My entire U-Box experience and move has been marred by the organizational incompetence of U-Haul and a lack of accountability between departments. I made a move to ** from ********** to start my first position in my career. The expected shipment date was 8-9 with movers hired for the 10th. I called on both the 7th and 8th to speak to separate associates to confirm that indeed my shipment was on the way, and they both said yes. I get notification the day it was to arrive that it had, in fact, not even left **. The associate i... read more
Business response:
Hello *******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My entire U-Box experience and move has been marred by the organizational incompetence of U-Haul and a lack of accountability between departments. I made a move to ** from ********** to start my first position in my career. The expected shipment date was 8-9 with movers hired for the 10th. I called on both the 7th and 8th to speak to separate associates to confirm that indeed my shipment was on the way, and they both said yes. I get notification the day it was to arrive that it had, in fact, not even left **. The associate i... read more
Business response:
Hello *******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I got Hitch and wiring installed and this is how bad it is. No response from the manager at ******* yet.1. I told them on phone this is 2014 SQ5 yet they ordered a hitch for 2013 and screwed it up.2. ********* said he has to drill holes in the hitch to install, I check online this is 100% wrong. I am worried about where he will drill the holes.3. Bumper is 100% mis-aligned, attached images and video. Emailed the support yet no response.4. Wiring is hanging loose, seems 100% wrong here.5. Also I see loose screws, I am worried... read more
Business response:
Hello Atul. I am sorry about the issues you had with the hitch/wiring installation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 764 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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