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U-Haul Trailer Hitches
- Automotive
- Gearhart, OR
About this business
U-Haul is an industry leader when it comes to trailer hitches. Not only are we the #1 trailer hitch installation provider in the North America, but we also carry an assortment of hitch accessories, including bike racks, cargo carriers, and other towing accessories. We also offer custom trailer hitches, so you're guaranteed to find the perfect hitch for your vehicle. No matter what your trailer hitch needs are, U-Haul has you covered. Have questions? Give us a call today or visit your local Gearhart certified U-Haul Hitch Cen... read more
Location details
4320 US-101, Gearhart, OR, 97138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Leaving a review regarding the U-haul at *** **********in St. Paul, MN. I'm leaving a review here because after reaching out to the GM via email, I did not receive a response. I also left a brief review on their website. Rented a pickup truck and motorcycle trailer as I bought a bike from a guy in Lino Lakes and I do not have a license yet, so I needed to transport the bike down to Eagan. I was charged for 83 miles when I traveled 58.6. I was also charged for 13 gallons of fuel in a brand new truck pulling an empty trailer n... read more
Business response:
Hello ***, I'm sorry about the issues you had with the billing on your rental. We have located your contract which has been forwarded to management for review. Please email us at service@uhaul.com if you have additional questions about your complaint.
Terrible trucks and trailers no maintenance to very Little turn on trucks and customer service is no good either because they don't call you back I submitted a complaint never heard anything
Business response:
Hello ********* I'm sorry about any issues you had. We have located your contract which has been forwarded to management for review. Please email us at service@uhaul.com if you have additional questions about your complaint.
U-haul is a very deceptive and very unethical , we moved from Duluth mn. To Palm Springs California and used a u-haul pod . When we bought a home in California , we called for our pod and it was still in duluth , why didn’t they send it ? When they finally sent it about three weeks later I spent a good three days and countless hours on the phone being put on hold for tens of minutes at a time and many times after waiting on hold and being transfered the call would be dropped and I would have to start over .when they finally ... read more
Business response:
Hello ****** I'm sorry about the issues you've had with your U-Box order. We have located your contract which has been forwarded to management for review. Please email us at service@uhaul.com if you have additional questions about your complaint.
Wonderful service by the team at **** ******** ** . U-Haul is the best
Business response:
Hello ***, I'm glad to hear you had a good experience. Thank you for taking the time to let us know our team members did us proud!
One of the worst companies I have ever worked for. They know locations are scamming customers and do nothing about it but tell the customer srv agents to handle it. We are the punching bags for Uhaul
Business response:
Hello **, I have forwarded your concerns to Human Resources for review. You may also reach out to workplacesolutions@uhaul.com.
In the past I have always used U-haul for my moving needs. This time I am making a move across country so in attempt to make my move simpler I decided to utilize U-Haul Boxes. Ideally, U-Haul boxes are supposed to be leveraged like Pods, where U-Haul drops them off at your location, they pick them up and then ship them to your designated destination. As always the ordering process was simple and painless however the service of shipment has been an absolute nightmare. A guarantee means absolutely nothing to U-Haul. I was guar... read more
Business response:
Hello *****, I'm sorry about the issue with your U-Box shipping dates. We have located your contract which has been forwarded to management for review. Please email us at service@uhaul.com if you have additional questions about your complaint.
We rented a 26' truck on the June 12th. They were super busy and never once told us to inspect the truck before we left. We got to the house and there was a oil stain inside the truck and the truck was only filled at a half a tank. When were headed to our destination and I want they had wrong we get a text to do a walk around. So we call uhual to leave our complaint. We returned the truck where it was left at 1/2 a tank. 2 weeks later we got charged $53. Called and complained, I was advised it would be 72 hours and would be ... read more
Business response:
Hello *****, I'm sorry about the issues you had during the rental. We have located your contract which has been forwarded to management for review. Please email us at service@uhaul.com if you have additional questions about your complaint.
Schedule an appointment to have a receiver hitch installed, charged us extra to receive in in before our trip. They didn’t receive the hitch in time, never called and won’t call or answer their phone.. Tried several times to contact them And even called costumer service.. still no contact about installing the hitch. Not the way you do Business
Business response:
Hello *****, I'm sorry about the issues you had with trying to get a hitch installed. I have sent you a separate email requesting additional information so we can have this addressed by a member of management. Please email us at service@uhaul.com if you have additional questions about your complaint.
WHO EVER DID THIS INVOICE ARE THIEVES!!!! YOU CHARGED $135 THEN YOU REIMBURSE THE MONEY YOURSELVES UNDER OIL CHANGE!!!! BECAUSE IT WASN'T REIMBURSED TO MY BANK ACCOUNT. I WILL BE REPORTING THIS TO THE BETTER BUSINESS BUREAU!!!! NO WONDER YOU NEVER RESPONDED TO MY EMAIL. *** ******
Business response:
Hello ***, I'm sorry about the billing issues you had. I have sent you a separate email discussing this issue in further detail. If you have any other questions or concerns, please contact me so they can be addressed. I apologize again for any inconvenience or concern this has caused you.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 762 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open tomorrow at 7:00 a.m.
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