This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
TwinStar Credit Union at Lacey Credit Union Center
- Credit Unions
- Lacey, WA
About this business
Location details
4540 6th Ave SE, Lacey, WA, 98503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:30 a.m. to 2:00 p.m. | |
| Sun | Closed |
NO CUSTOMER SERVICE!! Not good at reaching out to you if you are overdue. I thought I could update my info online but instead I have to call them. Did not know this until they knocked my credit score down 40 points for being $.02 late. They also charge you $60 for being that late too. So stupid over $.02. They will not work with you.
I have always had great service. Like eveything about this bank. If I have to wait to talk to someone I don't mind cause there are more than just "me " there that need help too. I just sit and have a cup of coffee they provide. Life is too short... slow down and relax. The employees there are trying to help everyone and probably have problems of there own, but they have to deal with other people's problems and I thank them for that. They all desserve an applause. 👏. Thank you and God Bless You Always.
Every other Credit Union lets you withdraw cash for free if you're with another credit union. This place does not, this place sucks.
Excellent customer service on the phone! I always feel like I've accomplished more than intended each call. Be it getting a car loan from Brandy or ordering a new card from Cameron they are always so helpful and kind. I appreciate all of them. I moved to Spokane 5 years ago and still refuse to switch banks. Keep up the good work.
Twinstar is at the bottom of the barrel when it comes to financial institutions. The customer service at the branches as well as over the phone is deplorable. The communication between crew members is non existent. Their choice of contractors the uses borders on criminal negligence. So sit back, enjoy the feeling that your money is “safe” with them.
Frequently asked questions about TwinStar Credit Union at Lacey Credit Union Center
How is TwinStar Credit Union at Lacey Credit Union Center rated?
TwinStar Credit Union at Lacey Credit Union Center has a 3.9 star rating with 95 reviews.
When is TwinStar Credit Union at Lacey Credit Union Center open?
TwinStar Credit Union at Lacey Credit Union Center is closed now. It will open tomorrow at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com