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TwinStar Credit Union at Lacey Credit Union Center

3.9

About this business

Location details

4540 6th Ave SE, Lacey, WA, 98503, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat9:30 a.m. to 2:00 p.m.
SunClosed
3.995 reviews
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Michael James Heisler's profile image
Michael James Heisler 
4 years ago

Irritated you reject my taxes because I don’t have a joint account with my wife so now I gotta wait 6 weeks to get my taxes, were in the middle of a crisis and they just reject it like it’s no big deal😡 

Sandra Pants Obremski's profile image
Sandra Pants Obremski 
4 years ago

Twin Star has been my banking institution for many many moons. When I bought my first car from a dealership two years ago they were so helpful and patient walking me through the steps, and getting the loose ends taken care of when the dealership didn't send them the documents. I've always had good interactions with the staff and never really had any problems with the app. My only sadness was when they stopped doing shared branching with the banks near me (currently in So Cal). I feel like Twin Star does business the way more... read more

Krysta Hadlock's profile image
Krysta Hadlock 
4 years ago

How do you charge a “foreign draft negotiation fee” on a Canadian check issued in “US FUNDS?” If your bankers can’t figure it out, maybe offer them proper training. We are in Washington after all. Educate your employees. 

Nichole Woolsey's profile image
Nichole Woolsey 
recommend  Recommended
4 years ago

I have been a member for 21 years. I love TwinStar, great customer service, work to educate members, amazing community partners, great rates and programs. 

Fina Julio Cardenas's profile image
Fina Julio Cardenas 
recommend  Recommended
4 years ago

I’m glad I switched to them 

Elmo Black's profile image
Elmo Black 
4 years ago

if you want to be charged ridiculous fees and be forced to use an app that never works then this is the bank for you! 

Julie Gorham's profile image
Julie Gorham 
4 years ago

Twin Star cares more about protecting their interest than in the education and well being of their customers. Make sure you understand every little detail required before you consider taking out a loan. They protect their bottom line, at the cost of yours! 

Bri Seeley's profile image
Bri Seeley 
4 years ago

After being a customer for 13 years, I can't WAIT to move my money somewhere else. Dealing with Twin Star has become an absolute nightmare from so many different angles. I can't even outline them or it would cost me an entire day of time and energy. If you have an option - use another bank (I'm switching to an online bank and couldn't be more excited!) 

Jeremy Hall's profile image
Jeremy Hall 
recommend  Recommended
5 years ago

I have been with Twinstar Credit Union for just about ten years now and I absolutely love them. I always have a great experience when I stop by to withdraw funds, transfer funds, get a loan, etc. Their rates are amazing and customer service is wonderful. I do however have one minor problem; the closest branch to me is in Tacoma which requires me to drive over the toll bridge and it takes me about 45 minutes to get there. I would love to see them open a couple branches in Kitsap County! other than that I highly recommend the ... read more

Frequently asked questions about TwinStar Credit Union at Lacey Credit Union Center

How is TwinStar Credit Union at Lacey Credit Union Center rated?

TwinStar Credit Union at Lacey Credit Union Center has a 3.9 star rating with 95 reviews. 

When is TwinStar Credit Union at Lacey Credit Union Center open?

TwinStar Credit Union at Lacey Credit Union Center is open now. It will close at 5:30 p.m.  

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