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Tustin Toyota
- Car Dealers
- Tustin, CA
About this business
Tustin Toyota offers many automotive products and services. From new Toyota cars to used cars in Orange County, CA, we know anyone will find something at our Toyota dealership serving Orange County. Our services include trusted Service, Auto Repair, original accessories and auto parts. We also provide superior financing and car loans for our Tustin and Anaheim area customers. Give us a call at the number above, or come visit us at 36 Auto Center Drive Tustin, CA. We are just minutes from Irvine, Santa Ana and greater Orange ... read more
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Not what I wanted but at least I know it’s done right. Kevin was my service attendant and he handles this event professionally and explained everything thoroughly. I highly recommend Tustin Service Department. The issues was taken care of quickly and I was back on the street with my 2001 4 Runner. Like I said, it want what I wanted to hear but it was handled professionally and with a sense of urgency. I was satisfied with the entire transaction.
Business response:
Thank you for stopping by and for this positive review! We're so happy to see that your service visit was a great one. We love having you as part of our Family and we'll see you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Excellent Customer Care I switched to Tustin Toyota from another Toyota dealer for service and maintenance of my Prius approximately 18 months ago. I have been more than satisfied with the service, care, efficiency and professionalism of the service team, particularly Chris, Kevin and Jesus. So glad to have found them!
Business response:
Hi Christina, So happy to read this! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Thanks for being a valued customer and we look forward to working together for years to come. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
The staff is always polite. Kevin is my service advisor and he is awesome. I refuse to have my car serviced at a different location.
Business response:
Hi Roe, Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
The staff is always polite. Kevin is my service advisor and he is awesome. I refuse to have my car serviced at a different location.
Business response:
Hi Roe, Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
I teach customer care and Juan was AAA in all areas I worked 20 plus years in the highly competitive arena - Air Travel - International Airlines, Customer care, I was taught to always listen , then listen and finally just summarize what the customer said in terms the customer can associate with. Then and only then one can get full buy in and when that happens people decide to buy - no one wants to be sold - people enjoy buying. I was at the other surrounding dealerships in the square and did not feel I could buy from any of ... read more
Business response:
We love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again! Until next time, drive safe and stay well! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Excellent Customer Care I switched to Tustin Toyota from another Toyota dealer for service and maintenance of my Prius approximately 18 months ago. I have been more than satisfied with the service, care, efficiency and professionalism of the service team, particularly Chris, Kevin and Jesus. So glad to have found them!
Business response:
Hi Christina, So happy to read this! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Thanks for being a valued customer and we look forward to working together for years to come. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
I teach customer care and Juan was AAA in all areas I worked 20 plus years in the highly competitive arena - Air Travel - International Airlines, Customer care, I was taught to always listen , then listen and finally just summarize what the customer said in terms the customer can associate with. Then and only then one can get full buy in and when that happens people decide to buy - no one wants to be sold - people enjoy buying. I was at the other surrounding dealerships in the square and did not feel I could buy from any of ... read more
Business response:
We love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again! Until next time, drive safe and stay well! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Convenient and courteous I really appreciate that Tustin Toyota service center is open on Saturday and appointments can be made online. My car was serviced with no issues and was ready at the estimated time. Jorge was very polite and nice to work with. Communication via text was also convenient.
Business response:
Hi Rachel, Providing 5-star service is our top priority, which is why we're happy to see you received just that. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Take care! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Great customer service!!! I have been using Tustin Toyota, where I leased my RAV 4 in 2017, for the past 2 years. Tom Higgins provides the most consistent, courteous, professional customer service. I implicitly trust him to help me make any service decisions in my best interest. thank you Tom and Tustin Toyota!
Business response:
We couldn't be happier to see that Tom went above and beyond to provide you with a quality experience. We're here for all of your 2017 RAV4 needs! Feel free to let us know if you need anything in the future! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 6,352 reviews.
When is Tustin Toyota open?
Tustin Toyota is open now. It will close at 9:00 p.m.
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