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Tustin Toyota
- Tustin, CA
About this business
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Worse customer service. They did not want to help us at all. If it is not about our program, where we have limits of the dealer to buy a car. I would never buy a car from here. They let us wait for 2 hours in the finance office and when they come in. They told me to hurry because they do not have time. They did not let me have time to read the document and contact, they tell me to sign whatever they asked. I was so upset that I told them to stop and let me read the document. Also, the sale price of this dealer is higher comp... read more
Business response:
DP, We take pride in providing quality service and we're disappointed that's not what you've received. I'd like to speak to you about this further and learn more about what transpired during your visit. Please contact me when you have a moment. I hope to hear from you. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Worse customer service. They did not want to help us at all. If it is not about our program, where we have limits of the dealer to buy a car. I would never buy a car from here. They let us wait for 2 hours in the finance office and when they come in. They told me to hurry because they do not have time. They did not let me have time to read the document and contact, they tell me to sign whatever they asked. I was so upset that I told them to stop and let me read the document. Also, the sale price of this dealer is higher comp... read more
Business response:
DP, We take pride in providing quality service and we're disappointed that's not what you've received. I'd like to speak to you about this further and learn more about what transpired during your visit. Please contact me when you have a moment. I hope to hear from you. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Kevin was helpful and kind to my son with his first “big” maintenance bill on his 4 runner. The process was quick and efficient. Thanks!
Business response:
Hi April, Kevin is awesome and it's great to hear that he was able to get you in and out as soon as possible! Thanks for stopping by and we can't wait to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Kevin was helpful and kind to my son with his first “big” maintenance bill on his 4 runner. The process was quick and efficient. Thanks!
Business response:
Hi April, Kevin is awesome and it's great to hear that he was able to get you in and out as soon as possible! Thanks for stopping by and we can't wait to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
easy experience to deal with. Had a deal lined up with Cody with a few emails back and forth, stopped by the dealership to sign some paperwork and pick up the truck. Much better experience than my time at Longo.
Business response:
It’s great to know that Cody and our staff was able to give you the car-buying experience you were looking for! Enjoy your new ride and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
easy experience to deal with. Had a deal lined up with Cody with a few emails back and forth, stopped by the dealership to sign some paperwork and pick up the truck. Much better experience than my time at Longo.
Business response:
It’s great to know that Cody and our staff was able to give you the car-buying experience you were looking for! Enjoy your new ride and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Quick and professional Worked with Cody Carter on a lease deal for a new Tacoma, fastest dealer experience I have ever had. Paperwork and out the door in under half an hour, granted a lot of the credit application and paperwork was completed beforehand. Cody had the truck completely ready to go for me when I showed up and could not have been more helpful.
Business response:
We're pleased that Cody took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We hope that your new Tacoma brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Quick and professional Worked with Cody Carter on a lease deal for a new Tacoma, fastest dealer experience I have ever had. Paperwork and out the door in under half an hour, granted a lot of the credit application and paperwork was completed beforehand. Cody had the truck completely ready to go for me when I showed up and could not have been more helpful.
Business response:
We're pleased that Cody took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We hope that your new Tacoma brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Good service when I needed it. Loren Rogers is a good service person and the mechanic was good also. The only thing I dont like is having to come up with twenty five words in this review.
Business response:
We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Loren provided just that to you. We look forward to serving you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 7,134 reviews.
When is Tustin Toyota open?
Tustin Toyota is open now. It will close at 9:00 p.m.
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