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Tustin Toyota
- Tustin, CA
About this business
Location details
36 Auto Center Dr, Tustin, CA, 92782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Service was good and on time. Friendly and knowledgeable staff. Will recommend to family and friends.
Business response:
Thank you for your stars and recommendation, Alex! We're so glad our team delivered 5-star service! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Smooth organized efficient no hassles good price. Internet transactions worked! I siting for delivery to drive Rav 4
Business response:
We are pleased that you had a seamless visit! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Smooth organized efficient no hassles good price. Internet transactions worked! I siting for delivery to drive Rav 4
Business response:
We are pleased that you had a seamless visit! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Scott Bi was an amazing sales person totally go back for my my 2 car his just amazing ! His customer service skills are great
Business response:
Scott is awesome and it's no surprise that he took such great care of you! Thank you for your positive feedback and we look forward to working with you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Scott Bi was an amazing sales person totally go back for my my 2 car his just amazing ! His customer service skills are great
Business response:
Scott is awesome and it's no surprise that he took such great care of you! Thank you for your positive feedback and we look forward to working with you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Good diagnosis of my car issue. Great service writer in Kirk Putnam. Had a good price in fixing. Issue. On picking up the. Car the report from the mechanic suggested some maintenance items and one was change the brake fluid. This was a bogus item as the brake fluid was changed 6 months ago by Tustin Lexus. I feel this is an example of pushing a job when not needed by Tustin Toyota. This needs to be looked at as customers relies on the expertise and not a money generator.. Feel free to call me if you have any questions 949 27... read more
Business response:
Larry, Lexus/Toyota recommends replacing the brake fluid every 3 years. Unfortunately, serivce history access is limited to Toyota's records only, therefore we were unable to see that a fluid exchange was recently completed by a Lexus dealer. Should you like to discuss this further, please contact us. We're always happy to help. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Good diagnosis of my car issue. Great service writer in Kirk Putnam. Had a good price in fixing. Issue. On picking up the. Car the report from the mechanic suggested some maintenance items and one was change the brake fluid. This was a bogus item as the brake fluid was changed 6 months ago by Tustin Lexus. I feel this is an example of pushing a job when not needed by Tustin Toyota. This needs to be looked at as customers relies on the expertise and not a money generator.. Feel free to call me if you have any questions 949 27... read more
Business response:
Larry, Lexus/Toyota recommends replacing the brake fluid every 3 years. Unfortunately, serivce history access is limited to Toyota's records only, therefore we were unable to see that a fluid exchange was recently completed by a Lexus dealer. Should you like to discuss this further, please contact us. We're always happy to help. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Thanks again Tustin Toyota Team! I had another great experience working with Josh Flores, Cristian and the rest of the service department. They were able to diagnose the issue with my car right away and provide me with all the options and information I needed to make decisions for my next steps. I really appreciate their timely communication and kind explanations for all my questions. Excellent customer service. Thank you!
Business response:
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from our service team. Please know how much we appreciate you choosing to do business with us and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Thanks again Tustin Toyota Team! I had another great experience working with Josh Flores, Cristian and the rest of the service department. They were able to diagnose the issue with my car right away and provide me with all the options and information I needed to make decisions for my next steps. I really appreciate their timely communication and kind explanations for all my questions. Excellent customer service. Thank you!
Business response:
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from our service team. Please know how much we appreciate you choosing to do business with us and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com
Frequently asked questions about Tustin Toyota
How is Tustin Toyota rated?
Tustin Toyota has a 4.6 star rating with 7,134 reviews.
When is Tustin Toyota open?
Tustin Toyota is closed now. It will open at 9:00 a.m.
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