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Tuscany Palms Apartments

2.7

About this business

Escape to one of Mesa's most beautiful apartment communities! Tuscany Palms offers you every luxury you desire at an affordable price that is sure to fit your budget. Conveniently located only a few minutes away from MCC, Fiesta Mall and the 101 and US 60 freeways! Discover why our residents LOVE living here with us at Tuscany Palms! For more information about Tuscany Palms Apartments in Mesa, Arizona please contact us today! 

Location details

901 S Country Club Dr, Mesa, AZ, 85210, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.7633 reviews
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A L.'s profile image
2 years ago

COCKROACHES!!!!!!!!!!! If you move into an apartment here, I hope you’re prepared to have cockroach issues CONSTANTLY. We have lived here since 2019 (not by choice) and I haven’t gone more than a week without seeing roaches in my apartment. The office doesn’t care that the property is literally infested. The company they hire to “take care” of the roach problem just temporarily fixes it by baiting. They never spray unless you specifically ask them to do it. The roaches always come back, sometimes worse than before. I never c... read more

Hailey P.'s profile image
Hailey P. 
3 years ago

Roaches and Bird Poop I have seen so many people complain about the roaches, they are constant even after being "sprayed". The entire complex is covered in bloody bird poop. They refuse to clean any of it. There are no security cameras or secured parking. I had my car get broken into and the office lady just said sorry. The staff has only ever been rude and act like we are inconveniencing them during their cellphone time. The washing machines in the shared laundry room are constantly broken or smell like mold. The pools are ... read more

Jamie F.'s profile image
Jamie F. 
3 years ago

1/4 stars They do a good job at keeping up appearances. But on the inside the office ladies are rude and unprofessional. Nobody gives you the same information and they all blame each other for any mistakes. The cockroaches are insane here and they do absolutely nothing about it no matter how many times you bring it up. I CANNOT WAIT UNTIL MY LEASE IS OVER!!!!!!!! 

J.M. O.'s profile image
4 years ago

Apartment living is just that. A lot of negative reviews, but my experience hasn't been bad. I have had no issues with bugs, and the new management did cut down a lot of fur trees which are like high rises for roaches. The handymen are busy, but after time they will get your things fixed. I would suggest being at the apartment to be sure they fix the problem. The office staff has mostly left me be, and from the dealings I've had they seem friendly. They get busy I'm sure, and can't be personal assistants to every resident. T... read more

Felipe S.'s profile image
Felipe S. 
4 years ago

Poor staff, unprofessional and rude. I’ve been going there to try and move in since the thanksgiving but every time I’ve been there they change the story and now when I call they don’t pick up the phone calls and/or call back. 

Bob R.'s profile image
4 years ago

Poorly Constructed and New Management Sucks DO NOT SIGN ANYTHING UNTIL YOU HAVE INSPECTED YOUR SPECIFIC APARTMENT After my experiences with new management I will not be renewing my lease and can only hope the next 4 months pass quickly. I have lived at this apartment complex for the past several years now (while it was still called "Tuscany Palms"). There are several issues with this location, but at least the customer service was handled well and maintenance requests completed in a timely manner. Until the Robinson Group to... read more

Kiera C.'s profile image
Kiera C. 
4 years ago

Don’t Horrible apartments. Well start off with me being shown a model and paying for a FULLY upgraded unit. Was promised vinyl flooring all throughout( no carpet). Told me it wasn't ready yet, so I would have to wait until move in day to see it but all would be good. Moved from out of state and was rushed to get into the office and sign my lease because they were closing early to a have party or I would have to wait another day, so I didn't get to see the apartment until I got my keys. Walked in and it's dirty and carpet is ... read more

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter The community and amenities are nice. The price is fantastic. Management has been amazing- very responsive! I will note that the walls are 'thin' so you do hear your neighbors but it's to be expected with apartment living. We haven't had any issues with bugs or scorpions, though we are on the second floor. So far its been a pleasant experience. 

Harli S.'s profile image
Harli S. 
4 years ago

DON’T MOVE HERE We have lived here for about 5 months now. We have had multiple issues with the staff. There are roaches coming out of the shelving units and the walls. We have asked for pest control to come and they say they did but the roaches are still there. Staff like to drink on the job and ignore calls/emails. So if you like to live with roaches then this is the place for you. Also they have no respect. They raise your rent every month to a new price and add on random fees that aren’t on your lease. The staff try havi... read more

Frequently asked questions about Tuscany Palms Apartments

How is Tuscany Palms Apartments rated?

Tuscany Palms Apartments has a 2.7 star rating with 633 reviews. 

When is Tuscany Palms Apartments open?

Tuscany Palms Apartments is closed now. It will open at 9:00 a.m. 

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